Podiatry Administrator

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North Cheshire and Mersey NHS Foundation Trust (BCH) Podiatry Administrator

The closing date is 16 September 2026

Apply for this job

Job summary

An exciting opportunity has arisen to join the busy Community Podiatry administration Team in Halton. As part of a small dedicated team you will be the first point of contact for enquiries from patients, carers and Health professionals regarding general enquiries and booking appointments. You will need to be able to work alone and as part of a Team and use your own initiative to ensure deadlines are met.

Main duties of the job

To utilise good communication skills .

To be the first point of contact for the Halton Podiatry service and use own experience and initiative to deal efficiently and effectively with enquiries from patients, carers and a variety of Health Care Professionals.

To book patients appointments for various clinics, make follow up appointments and if required, to reschedule appointments.

Ability to use EMIS patient record and appointment booking system.

Maintain effective administrative systems.

About us

Flexible working will be considered for all roles.

North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.

Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).

They underpin everything we do and everything we aspire to be as an organisation.

Our mission

We will be exceptional for our patients, our communities and each other

Our vision

We will be a great organisation providing excellent healthcare and opportunities to work and learn

Our values

• Kind: We are caring, supportive and respectful to everyone
• Open: We are honest, transparent and open to new ways of working
• Fair: We listen, value our differences and are inclusive to all
• One team: We work well together and with our communities

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time, Flexible working

Reference number

C9835-HA26-113

Job locations

Millbrow Clinic

Millbrow

Widnes

Cheshire

WA8 6RT

United Kingdom

Job description

Job responsibilities

Job Purpose:

To provide administrative and clerical support to the Halton podiatry service. Provide telephone duties for Podiatry clinics and bookings. To use own initiative to maintain the day-to-day smooth running of the office and to be responsible for organising and prioritising own workload to ensure deadlines are met.

Duties and Responsibilities

Principle Duties and Responsibilities

1. To provide administration functions for clinics and be the first point of contact for all enquires regarding the service, deal with general enquires from patients, carers and other health professionals and to be fully conversant with the computerised system.

2. To book in patients attending clinics, make follow-up appointments, reschedule appointments.

3. To assist in information collecting as requested by registered staff.

4. To take messages and relay accurately to podiatrists

5. Register referrals to designated waiting lists

6. To be responsible for establishing and maintaining effective administrative systems including filing.

7. To be able to communicate effectively in a variety of ways with patients and carers to ensure smooth delivery of services

8. To prepare patient case notes in line with local policies and ensure case notes are kept up to date.

9. To make appointments for patients and deal with cancellations as per local protocols.

10. Exercise good personal time management, punctuality and reliable attendance

11. To attend regular meetings as required e.g. staff meetings

12. To undertake any other duties that might be considered appropriate by the team leader.

13. Adhere to all Trust policies and procedures.

14. Expect to contribute to policy and service development within own role

15. Maintain staff and patient confidentiality and adhere to the Data Protection Act at all times

16. Comply with PDP including KSF and appraisal system

17. To participate in audit as required

Please see Full Job Description attached.

Job description

Job responsibilities

Job Purpose:

To provide administrative and clerical support to the Halton podiatry service. Provide telephone duties for Podiatry clinics and bookings. To use own initiative to maintain the day-to-day smooth running of the office and to be responsible for organising and prioritising own workload to ensure deadlines are met.

Duties and Responsibilities

Principle Duties and Responsibilities

1. To provide administration functions for clinics and be the first point of contact for all enquires regarding the service, deal with general enquires from patients, carers and other health professionals and to be fully conversant with the computerised system.

2. To book in patients attending clinics, make follow-up appointments, reschedule appointments.

3. To assist in information collecting as requested by registered staff.

4. To take messages and relay accurately to podiatrists

5. Register referrals to designated waiting lists

6. To be responsible for establishing and maintaining effective administrative systems including filing.

7. To be able to communicate effectively in a variety of ways with patients and carers to ensure smooth delivery of services

8. To prepare patient case notes in line with local policies and ensure case notes are kept up to date.

9. To make appointments for patients and deal with cancellations as per local protocols.

10. Exercise good personal time management, punctuality and reliable attendance

11. To attend regular meetings as required e.g. staff meetings

12. To undertake any other duties that might be considered appropriate by the team leader.

13. Adhere to all Trust policies and procedures.

14. Expect to contribute to policy and service development within own role

15. Maintain staff and patient confidentiality and adhere to the Data Protection Act at all times

16. Comply with PDP including KSF and appraisal system

17. To participate in audit as required

Please see Full Job Description attached.

Person Specification

Qualifications

Essential

• Good general education
• Basic numeracy and literacy skills
• RSA1 or equivalent in typing/word

Desirable

• NVQ level 2
• ECDL
• Knowledge of medical terminology

Skills and Knowledge

Essential

• Keyboard skills
• Ability to use own initiative and work under direction
• Microsoft windows skills
• Good time management and personal organisational skills
• Accuracy and efficiency
• Able to organise and respond efficiently to routine requests from the team and members of the public
• Awareness of confidentiality issues
• Forward thinking
• Attention to details
• Excellent interpersonal skills
• Able to problem solve
• Ability to work as part of a team
• Have good written, verbal and nonverbal communication skills
• Able to self-motivate
• Demonstrate commitment to lifelong learning
• Willingness to work flexibly
• Able to recognise and work within own personal limitations
• Have and understanding of office systems

Desirable

• Awareness of computerised systems

Experience

Essential

• Previous experience as a clerical assistant

Desirable

• Previous experience as a data input clerk/clerical assistant

Job Specific Requirements

Essential

• The ability to travel independently across the Trust
• The ability to work flexibly in accordance with service needs.

Person Specification

Qualifications

Essential

• Good general education
• Basic numeracy and literacy skills
• RSA1 or equivalent in typing/word

Desirable

• NVQ level 2
• ECDL
• Knowledge of medical terminology

Skills and Knowledge

Essential

• Keyboard skills
• Ability to use own initiative and work under direction
• Microsoft windows skills
• Good time management and personal organisational skills
• Accuracy and efficiency
• Able to organise and respond efficiently to routine requests from the team and members of the public
• Awareness of confidentiality issues
• Forward thinking
• Attention to details
• Excellent interpersonal skills
• Able to problem solve
• Ability to work as part of a team
• Have good written, verbal and nonverbal communication skills
• Able to self-motivate
• Demonstrate commitment to lifelong learning
• Willingness to work flexibly
• Able to recognise and work within own personal limitations
• Have and understanding of office systems

Desirable

• Awareness of computerised systems

Experience

Essential

• Previous experience as a clerical assistant

Desirable

• Previous experience as a data input clerk/clerical assistant

Job Specific Requirements

Essential

• The ability to travel independently across the Trust
• The ability to work flexibly in accordance with service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (BCH)

Address

Millbrow Clinic

Millbrow

Widnes

Cheshire

WA8 6RT

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (BCH)

Address

Millbrow Clinic

Millbrow

Widnes

Cheshire

WA8 6RT

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Patricia Schooling

[email protected]

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time, Flexible working

Reference number

C9835-HA26-113

Job locations

Millbrow Clinic

Millbrow

Widnes

Cheshire

WA8 6RT

United Kingdom

Supporting documents

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