People Services Advisor
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Cwm Taf Morgannwg University Health Board People Services Advisor
The closing date is 23 November 2026
Job summary
Are you ready to be part of a dynamic team focused on modern, responsive and people-centred HR services within a hybrid model?
Our People Services function is looking for an experienced and forward-thinking Advisor to join our established team at Cwm Taf Morgannwg University Health Board. If you are passionate about delivering compassionate, high-quality HR services and thrive in a collaborative, data-informed environment, we'd love to hear from you.
The People Services Advisor is an important and integral member of the People Directorate. They will support the Senior People Services Advisors and People Services Leaders in the delivery of a comprehensive range of professional proactive and reactive people activities and services across the Health Board. This will require them to use their generalist people knowledge, skills and experience, to coach and support managers and staff, as appropriate, in respect of a diverse range of employment relation matters.
The role currently supports hybrid working with a mixture of working from home, the office and various Health Board sites across the CTM portfolio with a high degree of autonomy in managing your own schedule within core working hours.
Main duties of the job
A day in the life of a People Services Advisor is fast-paced, varied and draws upon your professional credibility, integrity and drive to make a difference. You will regularly participate in activities with a high degree of autonomy which offer you the chance to:
1. Use and develop your technical employee relations skills to solve problems and provide best practice advice in people management processes.
2. Contribute to the design, testing and adoption of new people related technology and digitalisation opportunities, which will modernise our people practices and approaches and inform compassionate decision making.
3. Support scope, design and delivery of new HR products and services which address real needs across our teams.
4. Deliver on-line and face to face learning interventions to build confidence amongst our colleagues in the application of people policies and discretionary decision making.
5. Support our strategic People Directorate colleagues in the delivery of organisational change projects and HR solutions designed to meet our ambitious people priorities.
This post is a fixed term/secondment for 12 months to cover maternity leave. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
We listen, learn, and improve
We treat everyone with respect
We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,557 to £39,631 a year per annum, pro rata'd if part time
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
110-AC241-1126
Job locations
Ynysmeurig House
Navigation Park
Abercynon
CF45 4SN
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac, our recruitment platform.
Working for CTM, youll enjoy:
28 days of annual leave (rising to 34) plus the option to buy up to 10 extra days.
An NHS pension with a 23.7% employer contribution.
Travel schemes, including cycle-to-work and car lease options.
Family benefits: enhanced maternity/paternity leave and crche facilities.
In-house learning and career pathways across HR.
Flexible hours and location options, including home, team base, and onsite work.
A supportive team shaping the future of people services.
Access to wellbeing services, free Welsh lessons, Blue Light discounts, and 50% off at onsite Starbucks cafes
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our Croeso Candidate booklet below for more information. If you have these Welsh language skills, please apply.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac, our recruitment platform.
Working for CTM, youll enjoy:
28 days of annual leave (rising to 34) plus the option to buy up to 10 extra days.
An NHS pension with a 23.7% employer contribution.
Travel schemes, including cycle-to-work and car lease options.
Family benefits: enhanced maternity/paternity leave and crche facilities.
In-house learning and career pathways across HR.
Flexible hours and location options, including home, team base, and onsite work.
A supportive team shaping the future of people services.
Access to wellbeing services, free Welsh lessons, Blue Light discounts, and 50% off at onsite Starbucks cafes
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our Croeso Candidate booklet below for more information. If you have these Welsh language skills, please apply.
Person Specification
Knowledge
Essential
- Working knowledge and understanding of relevant employment legislation, including ACAS Codes of Practice.
Communication skills
Desirable
- Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above
Qualifications and/or Knowledge
Essential
- Degree in Human Resource Management or relevant subject or equivalent knowledge and experience gained by working in the profession.
- Associate Member of CIPD
Desirable
- Level 5 CIPD
Experience
Essential
- Experience of applying and operating standard people policy, processes and practices e.g. disciplinary, grievance, capability, sickness absence management.
Knowledge
Essential
- Working knowledge and understanding of relevant employment legislation, including ACAS Codes of Practice.
Communication skills
Desirable
- Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above
Qualifications and/or Knowledge
Essential
- Degree in Human Resource Management or relevant subject or equivalent knowledge and experience gained by working in the profession.
- Associate Member of CIPD
Desirable
- Level 5 CIPD
Experience
Essential
- Experience of applying and operating standard people policy, processes and practices e.g. disciplinary, grievance, capability, sickness absence management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ynysmeurig House
Navigation Park
Abercynon
CF45 4SN
United Kingdom
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ynysmeurig House
Navigation Park
Abercynon
CF45 4SN
United Kingdom
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
People Services Leader
Alexandra Wright
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,557 to £39,631 a year per annum, pro rata'd if part time
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
110-AC241-1126
Job locations
Ynysmeurig House
Navigation Park
Abercynon
CF45 4SN
United Kingdom
Supporting documents
Privacy notice
Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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