Practice Administrator/Care Co-Ordinator
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Dr W M Turner and Partners Practice Administrator/Care Co-Ordinator
The closing date is 23 November 2026
Job summary
We are looking for a dedicated and well organised Administrator to join our back office admin team at The Burbage Surgery. In this key role you will support our healthcare staff by managing patient referrals accurately and efficiently, handling medical records, processing correspondence, and supporting the administration of our ENT clinics. You will be responsible for coordinating patient referrals to specialists, ensuring all necessary documentation is in place, and following up if needed. If you are detail-orientated, have excellent communication skills and are passionate about delivering exceptional administrative support in a healthcare setting, we'd love to hear from you. Join us at The Burbage Surgery and be an integral part of providing high-quality, patient centred care.
Main duties of the job
We are a Systmone practice.
- E-referrals, 2WW Referrals, Private referrals, Medical Letters and reports for solicitors.
- Ensure correspondence, reports, results etc are filed electronically in correct patient record.
- Answering telephone queries from patients and outside organisations.
- Undertake administration tasks,
- Check practice emails on a rota basis.
- This job description is not exhaustive and may be adjusted periodically after review and consultation.
About us
We are a 4 Partner GP practice situated in a purpose-built premises in Burbage providing care to approximately 12000 patients. We also operate a part time branch surgery in the village of Wolvey.
We have a dedicated team of 4 GP Partners, 3 Salaried doctors, 1 Advanced Nurse Practitioner, 2 Practice Nurses, 1 Nurse Associate, 1 HCA,1 Student Nurse Associate and 2 Clinical Pharmacists. We are also a training practice with GP registrars, Medical Students and Student Nurses.
All clinical services are supported by a strong administration and reception team.
Details
Date posted
06 November 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0574-26-0009
Job locations
Tilton Road
Burbage
Hinckley
Leicestershire
LE10 2SE
United Kingdom
Wolvey Surgery
7 The Square
Wolvey
LE10 3LJ
United Kingdom
Job description
Job responsibilities
We are looking for an organised and professional Administrator to join our team. You will play a key role in supporting our GPs by processing patient referrals, and handling medical records. Your work will ensure smooth operations within the practice, helping to deliver excellent care to our patients.
Key Responsibilities:
- Referral Management:Complete and track patient referrals to specialists, ensuring all necessary documentation is provided and follow-ups are done in a timely manner.
- Medical Records:Maintain accurate and confidential patient records.
- Communication:Answer patient queries, manage correspondence, and liaise with healthcare providers.
- Document Management : Processing clinical letters through our management system in a timely manner.
- ENT Administration : Provide admin support for dedicated ENT clinics held at both sites.
Requirements :
- Experience as a Medical Secretary or in a similar Administration Role
- Knowledge of NHS Referral Process
- Strong organisational skills and attention to detail.
- Proficient in Systmone and Choose & Book
Benefits :
- Ongoing training and development
- Supportive, friendly environment
Job responsibilities
We are looking for an organised and professional Administrator to join our team. You will play a key role in supporting our GPs by processing patient referrals, and handling medical records. Your work will ensure smooth operations within the practice, helping to deliver excellent care to our patients.
Key Responsibilities:
- Referral Management:Complete and track patient referrals to specialists, ensuring all necessary documentation is provided and follow-ups are done in a timely manner.
- Medical Records:Maintain accurate and confidential patient records.
- Communication:Answer patient queries, manage correspondence, and liaise with healthcare providers.
- Document Management : Processing clinical letters through our management system in a timely manner.
- ENT Administration : Provide admin support for dedicated ENT clinics held at both sites.
Requirements :
- Experience as a Medical Secretary or in a similar Administration Role
- Knowledge of NHS Referral Process
- Strong organisational skills and attention to detail.
- Proficient in Systmone and Choose & Book
Benefits :
- Ongoing training and development
- Supportive, friendly environment
Person Specification
Experience
Essential
- Experience in a Medical Secretary or other NHS administration Role
- Experience using SystmOne, Microsoft packages, ERS and Choose and Book
Experience
Essential
- Experience in a Medical Secretary or other NHS administration Role
- Experience using SystmOne, Microsoft packages, ERS and Choose and Book
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dr W M Turner and Partners
Address
Tilton Road
Burbage
Hinckley
Leicestershire
LE10 2SE
United Kingdom
Employer's website
https://www.burbagesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dr W M Turner and Partners
Address
Tilton Road
Burbage
Hinckley
Leicestershire
LE10 2SE
United Kingdom
Employer's website
https://www.burbagesurgery.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Donna Gilbert
01455894451
Details
Date posted
06 November 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0574-26-0009
Job locations
Tilton Road
Burbage
Hinckley
Leicestershire
LE10 2SE
United Kingdom
Wolvey Surgery
7 The Square
Wolvey
LE10 3LJ
United Kingdom
Privacy notice
Dr W M Turner and Partners's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsDiabetic Nurse Specialist
Service Colleague
Autism Support Mentor
Primary Supply Teacher - Hinckley
Interventions Assistant
Housing Registration Assessment Officer fixed term
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Hinckley often pay around 40 636 £ (median of 15 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.