Healthcare Support Worker

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Kent and Medway Mental Health NHS Trust Healthcare Support Worker

The closing date is 19 November 2026

Apply for this job

Job summary

Are you a compassionate, a resilient professional, passionate about inpatient mental health?

Amberwood Ward is a 17-bedded acute mental health unit for adult males experiencing acute crisis. We are seeking 2 dedicated Band 3 Healthcare Support Workers to join our close-knit, multidisciplinary ward team.

In this vital role, you will be at the front line of patient care, offering comfort, empathy, and active support to men during some of the most challenging moments of their lives. Working flexibly across a 24-hour, 7-day rota, you will build therapeutic relationships, promote independence, and help shape a safe, recovery-focused environment on the ward.

If you thrive in a dynamic, fast-paced acute environment and are driven to make a real difference in male mental health care, we would love to welcome your expertise to Amberwood Ward.

Main duties of the job

• Consistently delivering a patient focused service, which promotes optimum independence.
• Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
• Offering appropriate support and advice to patients and their carers.
• Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
• Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
• Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
• Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
• Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Take a look at our Healthcare Assistant Video

Details

Date posted

06 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, plus High Cost Area allowance

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0849-A

Job locations

Little Brook Hospital

Bow Arrow Lane

Dartford

DA2 6PB

United Kingdom

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification

The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (2026/27 figures).

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification

The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (2026/27 figures).

Person Specification

Training, Qualifications and Registration

Essential

• Level 3 Qualification in Health and Social care or equivalent
• Care Certificate or ability to obtain within 6 months
• Computer literate

Experience

Essential

• A varied and considerable experience of working within Mental Health/Learning Disabilities setting

Desirable

• NHS Experience

Knowledge and Skills

Essential

• Numeracy and English literacy skills
• Punctual and flexible across hours of work
• Ability to be flexible and responsive
• oAbility to work in a multi-disciplinary team, under the direction and supervision of a registered practitioner

Person Specification

Training, Qualifications and Registration

Essential

• Level 3 Qualification in Health and Social care or equivalent
• Care Certificate or ability to obtain within 6 months
• Computer literate

Experience

Essential

• A varied and considerable experience of working within Mental Health/Learning Disabilities setting

Desirable

• NHS Experience

Knowledge and Skills

Essential

• Numeracy and English literacy skills
• Punctual and flexible across hours of work
• Ability to be flexible and responsive
• oAbility to work in a multi-disciplinary team, under the direction and supervision of a registered practitioner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Little Brook Hospital

Bow Arrow Lane

Dartford

DA2 6PB

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Little Brook Hospital

Bow Arrow Lane

Dartford

DA2 6PB

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Susan Jolaoso

[email protected]

01322622491

Details

Date posted

06 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, plus High Cost Area allowance

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0849-A

Job locations

Little Brook Hospital

Bow Arrow Lane

Dartford

DA2 6PB

United Kingdom

Supporting documents

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Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)

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