Community Support Worker

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA Your feedback will help us to improve this service.

East London NHS Foundation Trust Community Support Worker

The closing date is 22 November 2026

Apply for this job

Job summary

This role is a key part of the Luton and Bedfordshire Mental Health and Wellbeing Service within ELFT, working as an integral member of the Community Mental Health Team (CMHT). The post holder supports adults with acute, chronic, or complex mental health needs, promoting recovery, independence, and wellbeing through time-limited, goal-focused interventions.

The job centres on holistic, person-centred support, delivered under the direction of Senior Community Nurses and the service user's Care Coordinator. As stated in the document, the worker "supports service users to direct their own Recovery process... and co-produce care plans to support these" .

Core Purpose of the RoleThe Community Support Worker provides structured, recovery-oriented support for up to 12 sessions, helping service users identify strengths, set goals, and engage with community resources. The role blends mental health support, physical health monitoring, carer involvement, and multi-disciplinary teamwork.

The post holder also plays a vital role in carer support, completing assessments, reviews, signposting, and funding applications.

Main duties of the job

1. Recovery-Focused SupportEmpower service users to lead their own recovery, helping them identify goals, strengths, interests, and needs.

Co-produce care plans with service users and the MDT.

Deliver time-limited, goal-based interventions for up to 12 weeks under the direction of the Care Coordinator.

Support service users to access meaningful activities, community groups, and social networks.

Promote healthy, positive relationships and help individuals reduce or avoid harmful ones.

Assist individuals in managing their mental health on a day-to-day basis... enabling service users to identify, access and engage with local support networks

2. Risk Assessment & SafeguardingAssess and manage risk in line with Trust policies.

Ensure risk does not unnecessarily restrict recovery.

Escalate concerns about wellbeing or safeguarding to the Care Coordinator or Team Lead immediately.

Participate in joint visits for complex or high-risk cases requiring two staff.

3. Physical Health MonitoringUndertake baseline physical observations, including:

Blood pressure, pulse, respirations

Weight, height

Glucose monitoring

Sleep, eating, elimination patterns

Identify abnormal results and escalate to nursing/medical colleagues.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

363-LUT8211097-A

Job locations

Beech Close

2 The Bungalows Beech Close

Dunstable

LU6 3SD

United Kingdom

Job description

Job responsibilities

The post holder will work as part of the Community Mental Health Team, providing high-quality, recovery-focused support to patients with mental health needs. The role involves working alongside registered professionals and the wider multidisciplinary team to promote patient wellbeing, independence, and positive outcomes.

Main Responsibilities:

Provide person-centred support to patients in the community, supporting recovery, resilience, and social inclusion.Develop and maintain effective therapeutic relationships with patients, carers, and families, promoting choice, dignity, and respect.Work alongside the multidisciplinary team to support the delivery of individualised care plans and agreed interventions.Provide practical and emotional support to patients, including assistance with daily living skills, accessing community resources, and achieving personal goals.Recognise changes in patients presentation, wellbeing, or risks and report concerns promptly to appropriate clinical colleagues.Support engagement with services, helping to improve access and continuity of care for vulnerable patients.Contribute to the assessment, monitoring, and review of patient progress within the boundaries of the role.Maintain accurate and timely clinical records in line with Trust policies and professional standards.Participate in team meetings, supervision, training, and service development activities.Work collaboratively with health, social care, voluntary sector, and community partners to support coordinated care.Promote equality, diversity, inclusion, and a compassionate approach in all interactions with patients, carers, and colleagues.

Job description

Job responsibilities

The post holder will work as part of the Community Mental Health Team, providing high-quality, recovery-focused support to patients with mental health needs. The role involves working alongside registered professionals and the wider multidisciplinary team to promote patient wellbeing, independence, and positive outcomes.

Main Responsibilities:

Provide person-centred support to patients in the community, supporting recovery, resilience, and social inclusion.Develop and maintain effective therapeutic relationships with patients, carers, and families, promoting choice, dignity, and respect.Work alongside the multidisciplinary team to support the delivery of individualised care plans and agreed interventions.Provide practical and emotional support to patients, including assistance with daily living skills, accessing community resources, and achieving personal goals.Recognise changes in patients presentation, wellbeing, or risks and report concerns promptly to appropriate clinical colleagues.Support engagement with services, helping to improve access and continuity of care for vulnerable patients.Contribute to the assessment, monitoring, and review of patient progress within the boundaries of the role.Maintain accurate and timely clinical records in line with Trust policies and professional standards.Participate in team meetings, supervision, training, and service development activities.Work collaboratively with health, social care, voluntary sector, and community partners to support coordinated care.Promote equality, diversity, inclusion, and a compassionate approach in all interactions with patients, carers, and colleagues.

Person Specification

Demonstrate competence in using RIO

Essential

• Achieved grade/Years of Experience

Desirable

• Is the post holder trauma informed trained?

Experince of managing complex cases

Essential

• Years of experience

Desirable

• Trained in annual physical health checks

Person Specification

Demonstrate competence in using RIO

Essential

• Achieved grade/Years of Experience

Desirable

• Is the post holder trauma informed trained?

Experince of managing complex cases

Essential

• Years of experience

Desirable

• Trained in annual physical health checks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

Beech Close

2 The Bungalows Beech Close

Dunstable

LU6 3SD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Beech Close

2 The Bungalows Beech Close

Dunstable

LU6 3SD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Lead

Lorraine Adams

[email protected]

07435734597

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

363-LUT8211097-A

Job locations

Beech Close

2 The Bungalows Beech Close

Dunstable

LU6 3SD

United Kingdom

Supporting documents

Privacy notice

East London NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright