Senior Project Support Officer

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Health Education and Improvement Wales Senior Project Support Officer

The closing date is 19 November 2026

Apply for this job

Job summary

This post is fixed term/secondment for 9 months from start date due to service needs.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has become available in the Planning and Performance Team in HEIW. We're looking for someone who is organised, adaptable and able to remain effective in a demanding environment.

It may be extended or made permanent at the end of that period depending on available funding and business requirement.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Your responsibilities will include:

Providing effective project support to help the team deliver its objectives.

Supporting the planning, monitoring and control of projects and work programmes.

Maintaining project documentation and governance arrangements, including project plans, change logs and RAID logs.

Monitoring progress, identifying issues and escalating concerns where appropriate.

Building positive and effective working relationships with colleagues, managers and stakeholders across different areas of work.

Planning and prioritising your workload to ensure deadlines are consistently met.

Supporting multiple managers and areas of work within a small and multidisciplinary team.

Organising and supporting meetings, including agenda preparation, papers, minute taking and action tracking.

Preparing and compiling reports and presentations using Microsoft Office applications.

Using your initiative to work autonomously while also contributing effectively as part of a team.

Adapting your approach to different people, priorities, working styles and requirements.

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

082-AC062-1026-A

Job locations

Health Education and Improvement Wales

Ty Dysgu

Nantgarw

CF15 7QQ

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Other

Essential

• Developed interpersonal skills with the ability to build relationships at all levels.

Desirable

• Welsh Speaker (Level 1) or willingness to work towards

Qualifications & Knowledge

Essential

• Level 4 qualification in a relevant subject or equivalent experience
• Knowledge of techniques for planning, monitoring, and controlling projects.

Experience

Essential

• Experience of working within a demanding/high intensity administrative setting
• Experience of successful team working

Desirable

• Experience of project management
• Experience of working within the NHS or other public sector body.

Skills and Attributes

Essential

• Developed interpersonal skills with the ability to build relationships at all levels.
• Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
• Ability to work autonomously and equally effective as part of a multidisciplinary team.
• Proficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applications.

Desirable

• Advanced IT skills in a range of desktop applications e.g., Excel, Power BI

Person Specification

Other

Essential

• Developed interpersonal skills with the ability to build relationships at all levels.

Desirable

• Welsh Speaker (Level 1) or willingness to work towards

Qualifications & Knowledge

Essential

• Level 4 qualification in a relevant subject or equivalent experience
• Knowledge of techniques for planning, monitoring, and controlling projects.

Experience

Essential

• Experience of working within a demanding/high intensity administrative setting
• Experience of successful team working

Desirable

• Experience of project management
• Experience of working within the NHS or other public sector body.

Skills and Attributes

Essential

• Developed interpersonal skills with the ability to build relationships at all levels.
• Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
• Ability to work autonomously and equally effective as part of a multidisciplinary team.
• Proficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applications.

Desirable

• Advanced IT skills in a range of desktop applications e.g., Excel, Power BI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Health Education and Improvement Wales

Address

Health Education and Improvement Wales

Ty Dysgu

Nantgarw

CF15 7QQ

United Kingdom

Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Health Education and Improvement Wales

Address

Health Education and Improvement Wales

Ty Dysgu

Nantgarw

CF15 7QQ

United Kingdom

Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Planning & Performance Support Manager

Sophie Evans

[email protected]

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

082-AC062-1026-A

Job locations

Health Education and Improvement Wales

Ty Dysgu

Nantgarw

CF15 7QQ

United Kingdom

Supporting documents

Privacy notice

Health Education and Improvement Wales's privacy notice (opens in a new tab)

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