Domestic Supervisor
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The Newcastle upon Tyne Hospitals NHS Foundation Trust Domestic Supervisor
The closing date is 09 November 2026
Job summary
We are looking for a dynamic, motivated, passionate individual to join our team.
We are a multi disciplinary team with over 400 staff and we pride ourselves in achieving the highest standards of cleaning through out the Hospital by working in line with National standards.
We are looking for motivated individuals to join our team within Hotel Services, so if you hold or are working towards an NVQ level 3 or Equivalent qualification this role this maybe for you.
The ideal candidates will be able to demonstrate excellent communication, time management skills and be able to motivate large staffing groups.
Being able to work as part of a team and also on your own initiative, flexibility to business needs is paramount to this role.
There are two posts available either 2 or 3 nights per week between Monday to Friday 22:00-06:00
Post 1 15 hours per week
Post 2 22.5 hours per week
Main duties of the job
Based in the RVI, the post holder will provide supervisory support to all domestic and linen room staff. The post holder will be responsible for providing supervisory cover to the hotel services domestic team, to be responsible for the supervision of cleaning methods and frequencies in designated areas of the hospital, ensuring that the required standards are achieved in line with Infection Control and national standards. The post holder will also be responsible for carrying out audits, and ensuring any further actions required are undertaken.
To Supervise domestic assistants and rapid response teams, as well as train on specific machinery, correct cleaning methods and ensure mandatory training is kept up to date.
Carry out appraisals within a timely manner and help to action any further development plans.
Flexibility in the role is a must due to business demands, as this role is to cover holidays and sickness over all shifts. This will include dayshift, evening shift and nightshift over seven days a week on a roster basis.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Details
Date posted
05 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
317-2026-45-19-DR
Job locations
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Job description
Job responsibilities
- To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
- To supervise the domestic assistants and rapid response teams to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
- Also the training of domestics to use machinery and the correct methods of cleaning.
- To ensure timely completion of PLB/appraisals for domestic staff.
- To ensure all mandatory training is completed on time.
- To adhere to the civility charter and display good practice.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
- To supervise the domestic assistants and rapid response teams to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
- Also the training of domestics to use machinery and the correct methods of cleaning.
- To ensure timely completion of PLB/appraisals for domestic staff.
- To ensure all mandatory training is completed on time.
- To adhere to the civility charter and display good practice.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Knowledge
Essential
- Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes
Skills
Essential
- Supervisory, leadership and motivation skills
- Good communication skills
- IT skills essential to the role.
Experience
Essential
- Experience of working in domestic services environment
Desirable
- Previous experience in the Cleaning Industry
- Previous Supervisory experience
Qualifications
Essential
- NVQ Level 3 or equivalent qualification such as BICS (or working towards)
Knowledge
Essential
- Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes
Skills
Essential
- Supervisory, leadership and motivation skills
- Good communication skills
- IT skills essential to the role.
Experience
Essential
- Experience of working in domestic services environment
Desirable
- Previous experience in the Cleaning Industry
- Previous Supervisory experience
Qualifications
Essential
- NVQ Level 3 or equivalent qualification such as BICS (or working towards)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer's website
https://careers.nuth.nhs.uk/why-us (Opens in a new tab)
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer's website
https://careers.nuth.nhs.uk/why-us (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Assistant Hotel Services Manager
Rochelle Woolcock
01912823777
Details
Date posted
05 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
317-2026-45-19-DR
Job locations
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Supporting documents
Privacy notice
The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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