Band 3 Senior Admin Officer - London Hub

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Royal Free London NHS Foundation Trust

Band 3 Senior Admin Officer - London Hub

The closing date is 13 November 2026

Apply for this job

Job summary

Previous applicants need not apply

To support the work of the London Breast Screening AdministrativeHub team by accurate, efficient and timely execution of essentialoperational activities that support the call centre and all relatedadministration functions, under the lead of the Screening OfficeManager.

To deliver training and support to colleagues under the guidance of theTeam Leaders and Office Manager

To work within a shift pattern including weekends and late evenings tocover the Hub telephone call centre and admin tasks

Main duties of the job

To deliver on the administration function related to the call centre including a close collaboration with external breast screening services within the Pan London structure.

To liaise closely with Administration Team Leaders to ensure integration of functions and facilitate the provision of cover for periods of short-term absence.

To be fully competent in all administration functions required by the London Breast screening Administrative Hub.

All senior Admin Officers are expected to develop the knowledge and ability to provide cover for key elements of each others' work. The specific elements to be covered by each Senior Administration Officer will be specified by the Office Manager and Team Leader, who will also arrange appropriate training.

To deliver support services that is in line with the Trust and NHS Breast Screening Programme guidelines and targets.

Within the given area of responsibility to use experience and judgement to provide appropriate advice and guidance, referring to the Team Leaders as necessary. To work within a shift pattern including weekends and late evenings to cover the Hub telephone call centre and admin tasks.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/ .

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year

per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-8268237

Job locations

Edgware Community Hospital

Deansbrook House, Deansbrook Road

Edgware

HA8 9BA

United Kingdom

Job description

Job responsibilities

Please see attached job description for more detail around main responsibilities and specification requirements .

Job description

Job responsibilities

Please see attached job description for more detail around main responsibilities and specification requirements .

Person Specification

Royal Free World Class Values

Essential

• Demonstrate ability to meet the Trust values

Education & professional qualifications

Essential

• 5 GCSE's or equivalent
• Key skills level 2 in Literacy or equivalent

Experience

Essential

• Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances
• Experience of undertaking detailed, intensive work in a busy administrative environment
• Experience of using information technology such as Word and Excel in work-related activities
• Demonstrate awareness of issues around confidentiality
• Ability to work independently and under pressure
• Good knowledge of Microsoft systems including word, excel and outlook

Desirable

• Training delivery experience
• Working knowledge of the NHSBSP

Skills and aptitudes

Essential

• Good organisational skills
• Ability to use own skill and judgement to select the most appropriate action form a range of alternative approaches
• Good level of verbal and written communication
• Able to handle difficult and distressing situations effectively
• Able to prioritise own workload to set and meet deadlines
• Able to compose correspondence and reports
• Able to work as part of a team
• Punctuality

Desirable

• Able to present information to others
• Able to influence, advise and motivate others
• Able to sustain meticulous attention to accuracy and detail
• Good interpersonal and listening skills

Personal qualities and attributes

Desirable

• Good knowledge of the NHS breast screening programme
• Good knowledge of the National Breast Screening System (NBSS)

Person Specification

Royal Free World Class Values

Essential

• Demonstrate ability to meet the Trust values

Education & professional qualifications

Essential

• 5 GCSE's or equivalent
• Key skills level 2 in Literacy or equivalent

Experience

Essential

• Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances
• Experience of undertaking detailed, intensive work in a busy administrative environment
• Experience of using information technology such as Word and Excel in work-related activities
• Demonstrate awareness of issues around confidentiality
• Ability to work independently and under pressure
• Good knowledge of Microsoft systems including word, excel and outlook

Desirable

• Training delivery experience
• Working knowledge of the NHSBSP

Skills and aptitudes

Essential

• Good organisational skills
• Ability to use own skill and judgement to select the most appropriate action form a range of alternative approaches
• Good level of verbal and written communication
• Able to handle difficult and distressing situations effectively
• Able to prioritise own workload to set and meet deadlines
• Able to compose correspondence and reports
• Able to work as part of a team
• Punctuality

Desirable

• Able to present information to others
• Able to influence, advise and motivate others
• Able to sustain meticulous attention to accuracy and detail
• Good interpersonal and listening skills

Personal qualities and attributes

Desirable

• Good knowledge of the NHS breast screening programme
• Good knowledge of the National Breast Screening System (NBSS)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Edgware Community Hospital

Deansbrook House, Deansbrook Road

Edgware

HA8 9BA

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Edgware Community Hospital

Deansbrook House, Deansbrook Road

Edgware

HA8 9BA

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Alexandro Onyinah

[email protected]

02077940500

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year

per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-8268237

Job locations

Edgware Community Hospital

Deansbrook House, Deansbrook Road

Edgware

HA8 9BA

United Kingdom

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