Administration Assistant - HMP Humber

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA Your feedback will help us to improve this service.

Spectrum Community Health CIC Administration Assistant - HMP Humber

The closing date is 17 November 2026

Apply for this job

Job summary

Are you organised, professional and passionate about supporting healthcare services that make a real difference?

We are looking for a Healthcare Administrator to join our dedicated Prison Healthcare Team. This is a varied and rewarding role where you will play a vital part in supporting the delivery of high-quality healthcare services within a secure environment.

As a key member of the administration team, you will provide efficient and effective clerical and administrative support to healthcare professionals, helping ensure that patients receive timely and coordinated care. Every day brings new challenges and opportunities to contribute to a service that positively impacts people's health and wellbeing.

This role is ideal for someone who enjoys working in a busy environment, has excellent organisational skills and takes pride in delivering a professional service. You will be joining a supportive multidisciplinary team committed to improving the health and wellbeing of people in our care.

Main duties of the job

As a Healthcare Administrator, you will be at the heart of the healthcare service, providing essential support to both clinical and operational teams.

Your responsibilities will include:

• Acting as the first point of contact for prisoners accessing healthcare services and responding to routine healthcare enquiries.
• Providing healthcare reception and administrative support to ensure patients are directed appropriately and appointments are managed effectively.
• Processing and uploading clinical correspondence onto SystmOne.
• Supporting healthcare clinics by preparing appointment lists, clinical records and relevant documentation.
• Coordinating gate passes and access arrangements for external healthcare professionals and partner agencies.
• Collecting, sorting and distributing incoming and outgoing mail.
• Maintaining accurate healthcare records and ensuring information is handled confidentially and in accordance with data protection requirements.
• Working closely with healthcare staff to support the smooth day-to-day running of healthcare services across the establishment.
• Contributing to a positive patient experience by providing a professional, respectful and responsive service.

This role offers a unique opportunity to support the delivery of healthcare within a secure environment, helping to ensure people in custody receive timely access to healthcare services and support.

About us

Be the Difference in Healthcare

At Spectrum Community Health CIC, we believe great healthcare starts with great people. We are committed to delivering high-quality services to some of the most vulnerable members of our communities and recognise the vital contribution our staff make every day.

Whether you are starting your career in healthcare administration or looking for a new challenge, we offer a supportive environment where you can develop your skills, grow professionally and make a real difference.

What We Offer

• NHS Pension Scheme
• Time for you day (additional day off)
• Refer a Friend Scheme
• Training and Development Opportunities
• Flexible Working
• Employee Assistance Programme
• Health and Wellbeing Support
• Up to 33 Days Annual Leave
• Career Progression Opportunities

About Spectrum Community Health CIC

Spectrum is an award-winning social enterprise providing healthcare services across health and justice, substance misuse and sexual health settings on behalf of the NHS and partner organisations.

As a not-for-profit organisation, we are driven by a commitment to improving lives and reducing health inequalities through compassionate, high-quality care.

Our Mission: Delivering holistic interventions with compassion for the stigmatised and marginalised within our communities.

Our Vision: Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

847-RM-26-V909-A

Job locations

HMP Humber

Sand lane

Everthorpe

HU15 2JZ

United Kingdom

Job description

Job responsibilities

Interested in Joining Us?

We would love to hear from you.

For further information about the role, please refer to the Job Description and Person Specification. If you would like an informal discussion about the position, please get in touch with the recruiting manager.

Job description

Job responsibilities

Interested in Joining Us?

We would love to hear from you.

For further information about the role, please refer to the Job Description and Person Specification. If you would like an informal discussion about the position, please get in touch with the recruiting manager.

Person Specification

Qualifications

Essential

• GCSE or equivalent in Maths and English
• NVQ 2 or equivalent knowledge and experience

Knowledge

Essential

• Knowledge of working within a busy reception environment
• A good knowledge of patient confidentiality
• Experience of working effectively in a busy office environment undertaking a range of administration duties

Desirable

• Knowledge around Information Governance
• Experience of working in a secure environment and/or healthcare

Person Specification

Qualifications

Essential

• GCSE or equivalent in Maths and English
• NVQ 2 or equivalent knowledge and experience

Knowledge

Essential

• Knowledge of working within a busy reception environment
• A good knowledge of patient confidentiality
• Experience of working effectively in a busy office environment undertaking a range of administration duties

Desirable

• Knowledge around Information Governance
• Experience of working in a secure environment and/or healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Humber

Sand lane

Everthorpe

HU15 2JZ

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Humber

Sand lane

Everthorpe

HU15 2JZ

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Claire Forster

[email protected]

01430273372

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

847-RM-26-V909-A

Job locations

HMP Humber

Sand lane

Everthorpe

HU15 2JZ

United Kingdom

Supporting documents

Privacy notice

Spectrum Community Health CIC's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright