Medical Receptionist
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Grange Road Surgery Medical Receptionist
The closing date is 20 November 2026
Job summary
Medical Receptionist
Grange Road Surgery, Bishopsworth, Bristol, BS13 8LD
A busy and friendly Doctors surgery is looking for a part time medical receptionists to help patients access our services. In a standard week the working hours would be:
Monday 08:15 - 13:45
Tuesday 13:30-19:00
Thursday 13:30-19:00
Friday 08:15 - 13:45
Total: 22 hours per week
However, we may ask for you flexible at times with holiday and sickness cover.
We are looking for a strong team player who enjoys a challenge. If you have excellent people skills, good computer skills and a flexible approach to working, we would love to hear from you.
Medical Receptionist experience is a distinct advantage.
Please submit an application via the NHS jobs website.
For more information email: [email protected]
Closing date: 20th November 2026
Main duties of the job
Skills
- Teamwork - reliable and conscientious
- Communication skills listening and understanding
- Confident and assertive
- Non judgemental and empathetic patient, kind and caring
Organisational skills - multi tasking and prioritisation
- Keeping calm in stressful situations
- Using judgement
- Flexible and adaptable to change
About us
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Keeping calm in stressful situations
- Using judgement
- Flexible and adaptable to change
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
£13.64 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A0466-26-0001
Job locations
Grange Road
Bishopsworth
Bristol
BS13 8LD
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: Medical Receptionist
REPORTS TO: Operations Manager
HOURS: 22 hours, plus overtime when available
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job Responsibilities:
Patient services:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Communicate clinical results to patients in line with the GP comments
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence:
- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
- Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.
- Premises:
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated
- Ensure that all new patients are registered onto the computer system promptly and accurately
Undertake any other additional duties appropriate.
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: Medical Receptionist
REPORTS TO: Operations Manager
HOURS: 22 hours, plus overtime when available
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job Responsibilities:
Patient services:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Communicate clinical results to patients in line with the GP comments
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence:
- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
- Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.
- Premises:
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated
- Ensure that all new patients are registered onto the computer system promptly and accurately
Undertake any other additional duties appropriate.
Person Specification
Qualifications
Essential
- Qualifications
- 5 GCSEs or equivalent
- Good IT skills
- - windows, word processing, printing etc
- Skills
- Teamwork - reliable and conscientious
- Communication skills listening and understanding
- Confident and assertive
- Non judgemental and empathetic patient, kind and caring
- Organisational skills - multi tasking and prioritisation
- Keeping calm in stressful situations
- Using judgement
- Flexible and adaptable to change
Experience
Essential
- Essential
- Contact with the general public in the workplace
- Following policies, protocols and procedures
- Maintaining quality - high standards and attention to detail
- Maintaining confidentiality
Desirable
- Desirable
- Working in the NHS or GP surgery environment
- Working as a receptionist in a busy environment
Qualifications
Essential
- Qualifications
- 5 GCSEs or equivalent
- Good IT skills
- - windows, word processing, printing etc
- Skills
- Teamwork - reliable and conscientious
- Communication skills listening and understanding
- Confident and assertive
- Non judgemental and empathetic patient, kind and caring
- Organisational skills - multi tasking and prioritisation
- Keeping calm in stressful situations
- Using judgement
- Flexible and adaptable to change
Experience
Essential
- Essential
- Contact with the general public in the workplace
- Following policies, protocols and procedures
- Maintaining quality - high standards and attention to detail
- Maintaining confidentiality
Desirable
- Desirable
- Working in the NHS or GP surgery environment
- Working as a receptionist in a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Grange Road Surgery
Address
Grange Road
Bishopsworth
Bristol
BS13 8LD
United Kingdom
Employer's website
https://www.grangeroadsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Grange Road Surgery
Address
Grange Road
Bishopsworth
Bristol
BS13 8LD
United Kingdom
Employer's website
https://www.grangeroadsurgery.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Operations Manager
Katy Hayward
01173164726
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
£13.64 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A0466-26-0001
Job locations
Grange Road
Bishopsworth
Bristol
BS13 8LD
United Kingdom
Privacy notice
Grange Road Surgery's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsSite Supervisor
Site Manager
DataStage Engineer
Payroll Lead (6-Month FTC)
Exams Invigilator
Adult’s Social Worker, Discharge to Assess, Bristol
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Bristol often pay around 61 366 £ (median of 2 558 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.