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Senior Transformation Project Coordinator

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East Coast Community Healthcare CIC Senior Transformation Project Coordinator

The closing date is 20 November 2026

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Job summary

We have an exciting opportunity for two enthusiastic and motivated Senior Project Coordinators to support delivery of programmes, projects and business development opportunities. You will play a key role in delivering transformational change to support ECCH's strategy, working with colleagues across the Health and Social Care system, including internal and external stakeholders.

The Programme team here at East Coast Community Healthcare (ECCH) is made up of friendly, dynamic, supportive and skilled project professionals with a great ethos and drive for delivery. If you are passionate about change and have the skills and experience to lead and support Projects and Programmes to improve quality, productivity, patient and staff experience, plus business development Projects, then this role is for you.

Applicants should have demonstrable experience in overseeing and coordinating Projects and business development opportunities, ensuring that all enablers are delivered to achieve target benefits.

Main duties of the job

* Use Project Management skills to support planning, organising, and delivering Projects including adapting the plan continuously to ensure delivery of target outcomes

* Support development of programme and project documentation e.g. Scope definition, plan, risk assessments and registers, action logs, quality impact assessments, lessons learned logs and reports using agreed standards and tooling.

* Facilitate and manage discrete Medium sized projects to agreed best practice standards

* Proactively chase progress against project plans and actions and challenge any slippage in project deliverables.

* Be adaptable and responsive to changing priorities and other external factors

* Support effective risk and issue management within specific programmes and projects. This will include assessing, raising and updating Risks and managing mitigation actions.

Support, coordinate and prepare for project and programme governance and meetings.

* Produce Project updates and reports on specific programmes and projects, and ensure timely and effective communication with all stakeholders

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

The Programme Team is a busy environment, and the successful candidate must be able to prioritise their own workload, manage their time and complete tasks against the required time-frames and will be required to have a flexible approach to working to meet the demands of programme and project delivery. You will be required to manage a varied workload and should be able to work autonomously and as part of a team. We use both traditional and Agile project management methodologies and experience of both would be an advantage.

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

849-OL-134

Job locations

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom


Job description

Job responsibilities

*Use Project Management skills to support planning, organising, and delivering Projects including adapting the plan continuously to ensure delivery of target outcomes

*Support development of programme and project documentation e.g. Scope definition, plan, risk assessments and registers, action logs, quality impact assessments, lessons learned logs and reports using agreed standards and tooling.

*Facilitate and manage discrete Medium sized projects to agreed best practice standards

*Proactively chase progress against project plans and actions and challenge any slippage in project deliverables.

*Be adaptable and responsive to changing priorities and other external factors

*Support effective risk and issue management within specific programmes and projects. This will include assessing, raising and updating Risks and managing mitigation actions.

*Produce Project updates and reports on specific programmes and projects, and ensure timely and effective communication with all stakeholders

*Support the Project Management Office lead to ensure accuracy of all Programme and Project data, smooth running of governance processes and high quality reporting

*Maintain and develop Project management policies, procedures and best practice templates

*Facilitate/ support project managers with the smooth running of project workshops with internal and external team members and stakeholders

*Lead / facilitate Project meetings with internal and external attendees, including producing agendas and presentations, co-ordinating appointments and documenting summary outputs, actions and decisions

*Work with the Communications team to draft Project updates for internal and external comms

*Support business development and tenders, as required by the Commercial team

*Use analytical skills and judgement to assess opportunities and potential solutions, and make recommendations

*Coach and support Operational colleagues on best practice delivery of continuous improvement initiatives

*Represent the Programme team at Operational and Clinical meetings to ensure engagement and effective communication. This may include leading presentations.

*Be the lead, mentor and coach for the Project Coordinators and Project admin staff

*Support the Transformation and Development Programme lead to ensure that all Programmes and Projects are resourced according to their priority, and are well governed and managed

*Undertake any other duties in line with the role, as directed by the Transformation and Development Programme lead

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Job description

Job responsibilities

*Use Project Management skills to support planning, organising, and delivering Projects including adapting the plan continuously to ensure delivery of target outcomes

*Support development of programme and project documentation e.g. Scope definition, plan, risk assessments and registers, action logs, quality impact assessments, lessons learned logs and reports using agreed standards and tooling.

*Facilitate and manage discrete Medium sized projects to agreed best practice standards

*Proactively chase progress against project plans and actions and challenge any slippage in project deliverables.

*Be adaptable and responsive to changing priorities and other external factors

*Support effective risk and issue management within specific programmes and projects. This will include assessing, raising and updating Risks and managing mitigation actions.

*Produce Project updates and reports on specific programmes and projects, and ensure timely and effective communication with all stakeholders

*Support the Project Management Office lead to ensure accuracy of all Programme and Project data, smooth running of governance processes and high quality reporting

*Maintain and develop Project management policies, procedures and best practice templates

*Facilitate/ support project managers with the smooth running of project workshops with internal and external team members and stakeholders

*Lead / facilitate Project meetings with internal and external attendees, including producing agendas and presentations, co-ordinating appointments and documenting summary outputs, actions and decisions

*Work with the Communications team to draft Project updates for internal and external comms

*Support business development and tenders, as required by the Commercial team

*Use analytical skills and judgement to assess opportunities and potential solutions, and make recommendations

*Coach and support Operational colleagues on best practice delivery of continuous improvement initiatives

*Represent the Programme team at Operational and Clinical meetings to ensure engagement and effective communication. This may include leading presentations.

*Be the lead, mentor and coach for the Project Coordinators and Project admin staff

*Support the Transformation and Development Programme lead to ensure that all Programmes and Projects are resourced according to their priority, and are well governed and managed

*Undertake any other duties in line with the role, as directed by the Transformation and Development Programme lead

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

  • *Educated to degree level or equivalent, or equivalent level of work experience and knowledge

Desirable

  • *Recognised Project Management qualification e.g. Prince2 Foundation, certified Scrum Master
  • *Evidence of continuous professional development

Experience

Essential

  • *Experience of planning and delivering small to medium projects to time and budget requirements
  • *Experience of creating high quality Project documentation
  • *Stakeholder management
  • *Risk and Issue identification and management

Desirable

  • *Experience of working with external stakeholders, partners and suppliers

Additional Criteria

Essential

  • SKILLS AND KNOWLEDGE
  • *Understanding of project management methodologies and tools
  • *MS Teams
  • *MS Office --Word, PowerPoint, Excel
  • *Outlook
  • PERSONAL ATTRIBUTES
  • *Good interpersonal skills which build long-term relationships with all stakeholders
  • *Good written communications skills
  • *Ability to work under pressure to agreed timescales in a busy environment
  • *Confident in dealing with people at different levels across the organisation and externally
  • *Ability to organise own workload effectively and efficiently
  • *Able to work collaboratively as part of a team
  • *Able to identify and highlight emerging issues
  • *Quick learner
  • *Confident and able to inspire respect
  • *Self-starter who is able to work on own initiative
  • *Enthusiasm and passion for making a difference and for change/improvement
  • *Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Desirable

  • SKILLS AND KNOWLEDGE
  • *MS Whiteboard
  • *MS Project
  • *MS Visio
  • *willingness to undertake further Project Management Qualifications

Person Specification

Qualifications

Essential

  • *Educated to degree level or equivalent, or equivalent level of work experience and knowledge

Desirable

  • *Recognised Project Management qualification e.g. Prince2 Foundation, certified Scrum Master
  • *Evidence of continuous professional development

Experience

Essential

  • *Experience of planning and delivering small to medium projects to time and budget requirements
  • *Experience of creating high quality Project documentation
  • *Stakeholder management
  • *Risk and Issue identification and management

Desirable

  • *Experience of working with external stakeholders, partners and suppliers

Additional Criteria

Essential

  • SKILLS AND KNOWLEDGE
  • *Understanding of project management methodologies and tools
  • *MS Teams
  • *MS Office --Word, PowerPoint, Excel
  • *Outlook
  • PERSONAL ATTRIBUTES
  • *Good interpersonal skills which build long-term relationships with all stakeholders
  • *Good written communications skills
  • *Ability to work under pressure to agreed timescales in a busy environment
  • *Confident in dealing with people at different levels across the organisation and externally
  • *Ability to organise own workload effectively and efficiently
  • *Able to work collaboratively as part of a team
  • *Able to identify and highlight emerging issues
  • *Quick learner
  • *Confident and able to inspire respect
  • *Self-starter who is able to work on own initiative
  • *Enthusiasm and passion for making a difference and for change/improvement
  • *Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Desirable

  • SKILLS AND KNOWLEDGE
  • *MS Whiteboard
  • *MS Project
  • *MS Visio
  • *willingness to undertake further Project Management Qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Transformation Programme Manager

Ali Weston

[email protected]

01502445445

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

849-OL-134

Job locations

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom


Supporting documents

Privacy notice

East Coast Community Healthcare CIC's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

43 184 £

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