Admin Volunteer - PEI/SED Wolverhampton Teams

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Black Country Healthcare NHS Foundation Trust Admin Volunteer - PEI/SED Wolverhampton Teams

The closing date is 25 November 2026

Apply for this job

Job summary

Purposeof volunteering role: To support the Patient Experience and Involvement Team (PEI), and Service Experience Desk (SED) with various admin duties. This is a voluntary role which is unpaid.

Main duties of the job

Examples of how you can help us: Please ensure you have thoroughly read the volunteer role description before applying, to ensure you fully understand the role requirements, expected volunteering times, and that you are able to meet the availability needed for the role. Please include in your application reasons you wish to volunteer and your availability to support. We are looking for volunteers who can support for a minimum of six months. Please note that we are unable to contribute towards placement hours or offer short-term volunteering opportunities, as these would be classed as work experience or placement-based activities rather than volunteering. Please note: we do not accept AI applications.

About us

Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:

Adult and older adult mental health services

• Specialist learning disabilities services
• Mental health services for children and young people
• Community healthcare for children, young people and families in Dudley

We're proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work.

Details

Date posted

04 November 2026

Pay scheme

Other

Salary

Depending on experience Voluntary (unpaid)

Contract

Voluntary

Working pattern

Part-time

Reference number

285-3402-CORP

Job locations

Wolverhampton Civic Centre

St Peters Square,

Wolverhampton

WV1 1SH

United Kingdom

Job description

Job responsibilities

Please see attached Volunteer Role Description for further details

Disclaimer:This opportunity is subject to the successful completion of employment checks (DBS, ID,references,and relevant e-learning). This role is voluntary and unpaid, and you are free to leave at any time. However, byremainingin the role for a reasonable period, both you and theorganisationwill gain the greatest benefit from the experience. We also actively encourage individuals with lived experience to apply for our vacancies. Please note that we are unable to accept recent service users into roles within the same site or service where they received care. This helpsmaintainclear boundaries, protects confidentiality, and ensures individuals have enough distance from their own recovery to feel confident and supported in a volunteer role.

Job description

Job responsibilities

Please see attached Volunteer Role Description for further details

Disclaimer:This opportunity is subject to the successful completion of employment checks (DBS, ID,references,and relevant e-learning). This role is voluntary and unpaid, and you are free to leave at any time. However, byremainingin the role for a reasonable period, both you and theorganisationwill gain the greatest benefit from the experience. We also actively encourage individuals with lived experience to apply for our vacancies. Please note that we are unable to accept recent service users into roles within the same site or service where they received care. This helpsmaintainclear boundaries, protects confidentiality, and ensures individuals have enough distance from their own recovery to feel confident and supported in a volunteer role.

Person Specification

values

Essential

• Live within the Black Country or within a reasonable travel distance to our sites
• Over 18 years old
• Awareness of mental health

Desirable

• Passion for mental health services

Person Specification

values

Essential

• Live within the Black Country or within a reasonable travel distance to our sites
• Over 18 years old
• Awareness of mental health

Desirable

• Passion for mental health services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Wolverhampton Civic Centre

St Peters Square,

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Wolverhampton Civic Centre

St Peters Square,

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Volunteer Coordinator

Ruby-Jane Jarvis

[email protected]

07423687464

Details

Date posted

04 November 2026

Pay scheme

Other

Salary

Depending on experience Voluntary (unpaid)

Contract

Voluntary

Working pattern

Part-time

Reference number

285-3402-CORP

Job locations

Wolverhampton Civic Centre

St Peters Square,

Wolverhampton

WV1 1SH

United Kingdom

Supporting documents

Privacy notice

Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)

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