Health Care Support Worker London
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East London NHS Foundation Trust Health Care Support Worker London
The closing date is 16 November 2026
Job summary
Please note: If you have applied for this position within the last three months, we kindly ask that you do not submit another application at this time. Your previous application remains on record and will have been considered as part of our recruitment process.
Health Care Assistants for Mental Health
An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.
We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.
Main duties of the job
To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc HCAS (Hcas to be confirmed on appointment)
Contract
Permanent
Working pattern
Full-time
Reference number
363-LON-HCSW-NOV-26
Job locations
Tower Hamlets, City and Hackney, Newham, Forensics and other London sites
Mile End, London
E1 4DG
United Kingdom
Job description
Job responsibilities
Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.
Job description
Job responsibilities
Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE level of equivalent
- Completed or the willingness to undertake Care certificate
Desirable
- GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Working in a care setting
Desirable
- Dealing with challenging situations
- Working with Mental Health Service Users
- Experience of providing and receiving complex, sensitive information
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Able to manage time to meet deadlines
- Ability to work autonomously
- Ability to work as part of a team
- Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
- Demonstrate a degree of emotional intelligence and self-reflection
Desirable
- Demonstrate an understanding of the specialty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
Education/ Qualification/ Training
Essential
- Educated to GCSE level of equivalent
- Completed or the willingness to undertake Care certificate
Desirable
- GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Working in a care setting
Desirable
- Dealing with challenging situations
- Working with Mental Health Service Users
- Experience of providing and receiving complex, sensitive information
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Able to manage time to meet deadlines
- Ability to work autonomously
- Ability to work as part of a team
- Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
- Demonstrate a degree of emotional intelligence and self-reflection
Desirable
- Demonstrate an understanding of the specialty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Tower Hamlets, City and Hackney, Newham, Forensics and other London sites
Mile End, London
E1 4DG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Tower Hamlets, City and Hackney, Newham, Forensics and other London sites
Mile End, London
E1 4DG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
ELFT Recruitment team
ELFT Recruitment team
02076554000
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc HCAS (Hcas to be confirmed on appointment)
Contract
Permanent
Working pattern
Full-time
Reference number
363-LON-HCSW-NOV-26
Job locations
Tower Hamlets, City and Hackney, Newham, Forensics and other London sites
Mile End, London
E1 4DG
United Kingdom
Supporting documents
Privacy notice
East London NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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