Practice Business Manager

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA Your feedback will help us to improve this service.

Castlehead Medical Centre Practice Business Manager

The closing date is 30 November 2026

Apply for this job

Job summary

Keswick is a fantastic place to live, work and play. This post provides an opportunity for a suitably qualified senior manager with the relevant skills to undertake a central role in this very well established and friendly medical practice. NHS or other healthcare management experience is desirable but not essential.

The attached document is an information pack for the post which includes details on how to apply and a job description. If you have any questions that may influence your decision to apply, please contact Geoff Tinkler (Practice Business Manager).

To apply for this post: please send a copy of your CV and a covering letter supporting your application to [email protected]

Main duties of the job

The Practice Business Manager is a key member of the team, expected to demonstrate senior management and leadership qualities.

The successful candidate will also have the ability to identify and implement the Practice's objectives using a combination of personal involvement, motivation of other staff and appropriate delegation.

The post is tasked with assessing organisational performance, developing achievable goals and implementing processes that improve organisational effectiveness and efficiency.

About us

We are a highly respected GMS (General Medical Services) training practice with a list size of approximately 8500 patients. We are registered with the Care Quality Commission (CQC), the most recent full inspection being February 2018 when we were awarded an overall 'Good' rating. Committed to high quality patient care, the practice has consistently high Quality and Outcomes Framework (QOF) achievement.

The practice has strong team ethic and a clear vision to deliver high quality care, with core values which were developed by the whole health care team, ensuring good communication, compassion and continuity of care. There is a great team ethos within the practice which is described as supportive, inclusive, approachable, motivational, caring and friendly; with open and clear lines of communication. Staff engagement outside of the practice is encouraged with summer family BBQs and Christmas parties. Staff turnover is historically very low

Details

Date posted

03 November 2026

Pay scheme

Other

Salary

£49,387 to £56,515 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5149-26-0008

Job locations

Ambleside Road

Keswick

Cumbria

CA12 4DB

United Kingdom

Job description

Job responsibilities

Please see the attached file which includes a detailed job description for the role of Practice Business Manager.

Job description

Job responsibilities

Please see the attached file which includes a detailed job description for the role of Practice Business Manager.

Person Specification

Qualifications

Essential

• - A minimum of A-levels or equivalent, or a relevant degree in business, healthcare management, or a related field.

Desirable

• - Postgraduate Qualifications in Practice Management, Healthcare Leadership, or a related field.

Experience

Essential

• - Experience in a managerial or supervisory role within a general practice, healthcare setting, or similar environment.

Desirable

• - Proven experience of managing day-to-day operations in a GP practice or a similar environment, including staff management, budget control, and process improvement.
• - Experience working with NHS systems, including EMIS, SystmOne, or other GP software systems.
• - Familiarity with electronic patient record systems and eHealth technologies.
• - Experience working with NHS systems, including EMIS, SystmOne, or other GP software systems.
• - Familiarity with electronic patient record systems and eHealth technologies.
• - Knowledge of financial management in a healthcare context, including budgeting, payroll, and resource allocation.
• - Experience with CQC inspections and familiarity with achieving and maintaining CQC compliance.
• - Knowledge of NHS funding mechanisms and experience in dealing with commissioning bodies or NHS contracts.
• - HR management experience, including recruitment, staff development, and performance appraisals.

Attributes

Essential

• - Proven ability to lead, motivate, and manage a team, ensuring high standards of service delivery.
• - Ability to make decisions and work under pressure in a fast-paced environment.
• - Strong organisational and time-management skills, with the ability to prioritise tasks and manage multiple projects.
• - Excellent verbal and written communication skills, with the ability to engage and build rapport with a range of stakeholders, including patients, clinical staff, and external organisations
• - Ability to manage and resolve conflicts effectively, ensuring a positive working environment.
• - Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing issues.
• - Ability to implement change management strategies, ensuring that the practice remains responsive to evolving NHS requirements and patient needs.
• - High level of accuracy and attention to detail, particularly with clinical data, financial management, and compliance matters.
• - Ability to adapt to changing priorities and work requirements in a fast-evolving healthcare environment.
• - Willingness to take on additional responsibilities as needed and contribute to the wider success of the practice.
• - Strong commitment to delivering a high-quality patient experience and promoting a positive, inclusive, and supportive environment for patients and staff.
• - A strong sense of professionalism, confidentiality, and integrity, particularly with sensitive patient information.
• - Demonstrates commitment to ongoing professional development and continuous improvement of the practice.
• - Competence in using Microsoft Office (Excel, Word, PowerPoint)

Person Specification

Qualifications

Essential

• - A minimum of A-levels or equivalent, or a relevant degree in business, healthcare management, or a related field.

Desirable

• - Postgraduate Qualifications in Practice Management, Healthcare Leadership, or a related field.

Experience

Essential

• - Experience in a managerial or supervisory role within a general practice, healthcare setting, or similar environment.

Desirable

• - Proven experience of managing day-to-day operations in a GP practice or a similar environment, including staff management, budget control, and process improvement.
• - Experience working with NHS systems, including EMIS, SystmOne, or other GP software systems.
• - Familiarity with electronic patient record systems and eHealth technologies.
• - Experience working with NHS systems, including EMIS, SystmOne, or other GP software systems.
• - Familiarity with electronic patient record systems and eHealth technologies.
• - Knowledge of financial management in a healthcare context, including budgeting, payroll, and resource allocation.
• - Experience with CQC inspections and familiarity with achieving and maintaining CQC compliance.
• - Knowledge of NHS funding mechanisms and experience in dealing with commissioning bodies or NHS contracts.
• - HR management experience, including recruitment, staff development, and performance appraisals.

Attributes

Essential

• - Proven ability to lead, motivate, and manage a team, ensuring high standards of service delivery.
• - Ability to make decisions and work under pressure in a fast-paced environment.
• - Strong organisational and time-management skills, with the ability to prioritise tasks and manage multiple projects.
• - Excellent verbal and written communication skills, with the ability to engage and build rapport with a range of stakeholders, including patients, clinical staff, and external organisations
• - Ability to manage and resolve conflicts effectively, ensuring a positive working environment.
• - Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing issues.
• - Ability to implement change management strategies, ensuring that the practice remains responsive to evolving NHS requirements and patient needs.
• - High level of accuracy and attention to detail, particularly with clinical data, financial management, and compliance matters.
• - Ability to adapt to changing priorities and work requirements in a fast-evolving healthcare environment.
• - Willingness to take on additional responsibilities as needed and contribute to the wider success of the practice.
• - Strong commitment to delivering a high-quality patient experience and promoting a positive, inclusive, and supportive environment for patients and staff.
• - A strong sense of professionalism, confidentiality, and integrity, particularly with sensitive patient information.
• - Demonstrates commitment to ongoing professional development and continuous improvement of the practice.
• - Competence in using Microsoft Office (Excel, Word, PowerPoint)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castlehead Medical Centre

Address

Ambleside Road

Keswick

Cumbria

CA12 4DB

United Kingdom

Employer's website

https://www.castlehead.org.uk/ (Opens in a new tab)

Employer details

Employer name

Castlehead Medical Centre

Address

Ambleside Road

Keswick

Cumbria

CA12 4DB

United Kingdom

Employer's website

https://www.castlehead.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Business Manager

Geoff Tinkler

[email protected]

Details

Date posted

03 November 2026

Pay scheme

Other

Salary

£49,387 to £56,515 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5149-26-0008

Job locations

Ambleside Road

Keswick

Cumbria

CA12 4DB

United Kingdom

Supporting documents

Privacy notice

Castlehead Medical Centre's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright