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Healthcare Assistant (HCA)

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Ellern Mede Group Healthcare Assistant (HCA)

The closing date is 03 December 2026

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Job summary

Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate and resilient Healthcare Assistants to join our growing multidisciplinary team. We provide high-quality, trauma-informed inpatient care for adults with complex and acute mental health needs who often cannot be effectively supported in traditional hospital environments.

Main duties of the job

Main Duties of the Job Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene). Provide enhanced support to patients as directed by the Nurse in Charge Build therapeutic, trust-based relationships with patients who have experienced significant trauma. Work under the supervision of a Registered Nurse to implement and review patient care plans. Use de-escalation and safe physical intervention techniques where required to maintain safety. Escort and support patients during appointments, community access, and therapeutic activities. Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports). Promote infection control, safeguarding, and health and safety standards across the ward. Contribute to structured therapeutic programmes and group activities. Always uphold professional boundaries, patient dignity, and confidentiality.

About us

Queensway Hospital is a Mental Health service in association with the Ellern Mede Group We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs.

Details

Date posted

03 November 2026

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1793715788-6FS97

Job locations

Rotherham

S60 3AZ

United Kingdom


Job description

Job responsibilities

Main Duties of the Job

  • Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
  • Provide enhanced support to patients as directed by the Nurse in Charge
  • Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
  • Work under the supervision of a Registered Nurse to implement and review patient care plans.
  • Use de-escalation and safe physical intervention techniques where required to maintain safety.
  • Escort and support patients during appointments, community access, and therapeutic activities.
  • Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
  • Promote infection control, safeguarding, and health and safety standards across the ward.
  • Contribute to structured therapeutic programmes and group activities.
  • Always uphold professional boundaries, patient dignity, and confidentiality.
  • Job description

    Job responsibilities

    Main Duties of the Job

  • Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
  • Provide enhanced support to patients as directed by the Nurse in Charge
  • Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
  • Work under the supervision of a Registered Nurse to implement and review patient care plans.
  • Use de-escalation and safe physical intervention techniques where required to maintain safety.
  • Escort and support patients during appointments, community access, and therapeutic activities.
  • Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
  • Promote infection control, safeguarding, and health and safety standards across the ward.
  • Contribute to structured therapeutic programmes and group activities.
  • Always uphold professional boundaries, patient dignity, and confidentiality.
  • Person Specification

    Qualifications

    Essential

    • GCSE (or equivalent) in English and Math

    Desirable

    • Studying toward or holding a qualification in Health and Social care
    • Full UK driving licence

    Experience

    Essential

    • Experience working in a healthcare, social care, or education settin
    • Basic understanding of mental health and safeguarding principle
    • Compassionate, patient, and resilient; able to maintain professional boundaries
    • Willingness to work shifts (days, nights, weekends) as part of a 24-hour services

    Desirable

    • Experience supporting individuals with mental health needs, learning disabilities, or autism
    • Awareness of trauma-informed or autism-informed practice
    • Reflective and committed to professional development

    Person Specification

    Qualifications

    Essential

    • GCSE (or equivalent) in English and Math

    Desirable

    • Studying toward or holding a qualification in Health and Social care
    • Full UK driving licence

    Experience

    Essential

    • Experience working in a healthcare, social care, or education settin
    • Basic understanding of mental health and safeguarding principle
    • Compassionate, patient, and resilient; able to maintain professional boundaries
    • Willingness to work shifts (days, nights, weekends) as part of a 24-hour services

    Desirable

    • Experience supporting individuals with mental health needs, learning disabilities, or autism
    • Awareness of trauma-informed or autism-informed practice
    • Reflective and committed to professional development

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Ellern Mede Group

    Address

    Rotherham

    S60 3AZ

    United Kingdom


    Employer's website

    https://www.ellernmede.org (Opens in a new tab)


    Employer details

    Employer name

    Ellern Mede Group

    Address

    Rotherham

    S60 3AZ

    United Kingdom


    Employer's website

    https://www.ellernmede.org (Opens in a new tab)


    Employer contact details

    For questions about the job, contact:

    Recruitment

    Anna Meszaros

    [email protected]

    02032097900

    Details

    Date posted

    03 November 2026

    Pay scheme

    Other

    Salary

    £14 an hour

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1793715788-6FS97

    Job locations

    Rotherham

    S60 3AZ

    United Kingdom


    Supporting documents

    Privacy notice

    Ellern Mede Group 's privacy notice (opens in a new tab)

    Support links

    © Crown copyright

    Market insight

    34 623 £

    Based on 70 offers with salary for Jobs in Rotherham

    Full salary breakdown

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