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General Manager – Urgent & Emergency Care

Salary not specified

Employment type not specifiedExperience not specifiedDartford

Dartford and Gravesham NHS TrustDartford

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Dartford and Gravesham NHS Trust General Manager – Urgent & Emergency Care

The closing date is 11 November 2026

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Job summary

Please Note:

Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of contract offered. The Trust is unable to provide visa sponsorship for this position.

We are seeking an experienced and motivated General Manager to lead our Urgent and Emergency Care services at Darent Valley Hospital.

Working alongside the Head of Nursing and Clinical Directors, you will support the delivery of safe, effective care across the Emergency Department, Urgent Treatment Centre, Acute Medicine Unit, Frailty Unit and Same Day Emergency Care (SDEC).

You will bring significant NHS service management experience, strong leadership skills and the ability to build effective relationships across multidisciplinary teams. This role offers the opportunity to improve patient pathways, deliver national performance standards and lead service transformation, including digital developments across the emergency care pathway.

Main duties of the job

The General Manager will provide operational leadership across Urgent and Emergency Care, ensuring services deliver high-quality patient care within agreed budgets and meet national and local performance standards.

Working with clinical, nursing and corporate colleagues, you will lead service improvement, business and capacity planning, workforce development and effective resource management. You will use performance information to identify priorities, resolve operational challenges and deliver sustainable improvements.

A key focus will be championing digitalisation and the modernisation of IT systems within the emergency care pathway. You will also contribute to governance, risk management and patient experience, and participate in the operational on-call rota.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£68,852 to £79,638 a year Per annum, inclusive of fringe allowance

Contract

Permanent

Working pattern

Full-time

Reference number

252-8400556

Job locations

Darent Valley Hospital

Darenth Wood Road

Dartford

DA28DA

United Kingdom

Job description

Job responsibilities

Lead the delivery of divisional objectives across delegated services, monitoring performance and taking corrective action where required.

Work with clinical and nursing leaders to develop patient pathways, improve services and consistently deliver safe, high-quality care.

Contribute to strategic, business, capacity and efficiency planning, ensuring resources are used effectively to meet patient needs.

Champion digital developments and the modernisation of IT systems within the emergency care pathway.

Manage delegated budgets in accordance with the Trusts financial instructions and schemes of delegation.

Analyse complex performance information and contribute to Board-level reports covering workforce, activity, finance and quality.

Provide leadership to staff, supporting recruitment, retention, development and workforce planning.

Build effective relationships with multidisciplinary teams, corporate services and partner organisations.

Involve patients, carers and staff in service development and respond appropriately to complaints and concerns.

Support governance and assurance processes, including risk management, incident investigations and the implementation of improvement actions.

Ensure compliance with relevant legislation, Trust policies and health and safety requirements.

Participate in the operational on-call rota.

Please refer to the attached job description and person specification for full details of the role and its requirements.