Discharge Facilitator Integrated Complex Assessment Team
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Midlands Partnership NHS Foundation Trust Discharge Facilitator Integrated Complex Assessment Team
The closing date is 24 November 2026
Job summary
We are offering an exciting opportunity to join Discharge to Access (D2A) Complex Assessment team as a Discharge Facilitator based in Stoke on Trent, Stafford, Cannock and surrounding areas.
You will have responsibility for assessing and tracking patients requiring a discharge to assess (D2A) bed-based service within a timely manner in a non-acute setting and closely work with the multi-disciplinary team and external agencies to ensure a robust assessment and a safe discharge.
You will work alongside the Patient Flow Team in the D2A and community hospital settings to facilitate an efficient, effective and timely utilisation of beds and resources. You will be required to effectively provide support to assist in the delivery of safe and effective patient transfer and tracking within D2A Services whilst gathering and collating collateral histories and information regarding current care needs.
Main duties of the job
As Discharge Facilitator you will be responsible for the clerical coordination of the discharge process from the point of admission until discharge whilst building robust relationships with patient's families and the multi-disciplinary team.
As part of this role, you will be expected to:
- Gather and record information to enable accurate patient assessments to facilitate timely discharge.
- Attend meetings, sharing and recording information, escalating any blocks or issues.
- Prioritise own workload to ensure effectiveness and efficiency in delivering objectives whilst working under the supervision of the Flow Team.
- Be proactive and able to demonstrate good organisational skills and excellent communication skills both in verbal and written correspondence.
- Work with health and social care staff and an understanding of community Home First services alongside knowledge of the Care Act 2014 and the principles of (D2A) would be desirable.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Band 3
Contract
Permanent
Working pattern
Full-time
Reference number
301-ZR-26-8378954
Job locations
Discharge to assess beds - Stoke on Trent, Cannock, Stafford and surrounding areas
High Lane
Stoke on Trent
ST6 7AG
United Kingdom
Job description
Job responsibilities
This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see attached the full job description and person specification. .
Job description
Job responsibilities
This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see attached the full job description and person specification. .
Person Specification
Experience
Essential
- oEvidence of continuous development and acquisition of new skills and knowledge
- oNVQ Level 3 in Health Care or able to demonstrate equivalent level of knowledge in current role.
- oExperience of working within a hospital or community setting patient facing.
- oExperience of working with clinical and non-clinical staff and relationship management.
- oExperience of using computer based information systems in an office environment.
- oAbility and experience of using IT systems including Microsoft Office and have accurate and competent keyboard skills
- oStandard IT literate with evidenced experience of relevant IT systems/databases.
- oAbility to work across the D2A footprint
- oFlexible approach - demonstrating ability to respond to changes in allocation of work at short notice to set deadlines
- oWork as part of a team
Desirable
- Experience in healthcare and understanding of patient flow
- oHave an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
- oUnderstanding of local services that are provided as part of hospital admission and avoidance
Knowledge
Essential
- oHave an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
Desirable
- oUnderstanding of local services that are provided as part of hospital admission and avoidance
Experience
Essential
- oEvidence of continuous development and acquisition of new skills and knowledge
- oNVQ Level 3 in Health Care or able to demonstrate equivalent level of knowledge in current role.
- oExperience of working within a hospital or community setting patient facing.
- oExperience of working with clinical and non-clinical staff and relationship management.
- oExperience of using computer based information systems in an office environment.
- oAbility and experience of using IT systems including Microsoft Office and have accurate and competent keyboard skills
- oStandard IT literate with evidenced experience of relevant IT systems/databases.
- oAbility to work across the D2A footprint
- oFlexible approach - demonstrating ability to respond to changes in allocation of work at short notice to set deadlines
- oWork as part of a team
Desirable
- Experience in healthcare and understanding of patient flow
- oHave an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
- oUnderstanding of local services that are provided as part of hospital admission and avoidance
Knowledge
Essential
- oHave an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
Desirable
- oUnderstanding of local services that are provided as part of hospital admission and avoidance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Discharge to assess beds - Stoke on Trent, Cannock, Stafford and surrounding areas
High Lane
Stoke on Trent
ST6 7AG
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Discharge to assess beds - Stoke on Trent, Cannock, Stafford and surrounding areas
High Lane
Stoke on Trent
ST6 7AG
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Lead Integrated Complex Assessment Team
Lisa Lawton
07790321734
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Band 3
Contract
Permanent
Working pattern
Full-time
Reference number
301-ZR-26-8378954
Job locations
Discharge to assess beds - Stoke on Trent, Cannock, Stafford and surrounding areas
High Lane
Stoke on Trent
ST6 7AG
United Kingdom
Supporting documents
Privacy notice
Midlands Partnership NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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