Business Support Administrator - Adoption Service
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust Business Support Administrator - Adoption Service
The closing date is 15 November 2026
Job summary
Are you an organised, proactive administrator looking for your next opportunity? We are seeking an experienced Business Support Administrator to provide dedicated administrative support to our Adoption Service.
As the main administrator for the Adoption Service, you will play a key role in supporting the day-to-day operation of the team, acting as a central point of contact for professionals, partner agencies, and service users. You will be responsible for managing referrals, maintaining accurate records, coordinating meetings, processing correspondence, and supporting statutory adoption processes.
This is a varied and rewarding role requiring excellent organisational skills, attention to detail, and the ability to work with confidential and sensitive information. You will work closely with the Adoption Team and stakeholders to ensure the service operates efficiently and continues to provide high-quality support to children, families, and partner agencies.
Please note this role is part time 22.5 hours per week.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
Main duties of the job
Provide dedicated administrative support as the primary administrator for the Adoption Service.
Process referrals and associated documentation in line with agreed procedures, ensuring all actions meet required targets and timescales.
Manage appointment bookings, meetings and reviews, ensuring accurate recording and distribution of information.
Prepare and distribute correspondence, reports, meeting papers, and other documentation in a timely and accurate manner.
Maintain and accurately update SystmOne and other relevant systems, ensuring compliance with Health Records Standards, Procedures, and Trust policies.
Manage shared mailboxes and telephone enquiries, responding appropriately to sensitive and confidential matters.
Liaise with internal teams, local authorities, health professionals, and external agencies to support the adoption process and ensure effective communication.
Support statutory and operational adoption processes by maintaining accurate records, tracking actions, and ensuring documentation is available within required timescales.
Handle highly confidential and sensitive information in accordance with information governance requirements.
Provide cover for other administrative functions within the wider Business Support Team during periods of absence as required.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
348-CFS-12932
Job locations
Fareham Child Development Centre
24 West Street
Fareham
Hampshire
PO16 0LF
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- *Good General Education
- *GCSE English Grade 4/C or equivalent
- *NVQ3 or equivalent experience
- *Keyboard skills
Qualifications
Essential
- *Good General Education
- *GCSE English Grade 4/C or equivalent
- *NVQ3 or equivalent experience
- *Keyboard skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Fareham Child Development Centre
24 West Street
Fareham
Hampshire
PO16 0LF
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Fareham Child Development Centre
24 West Street
Fareham
Hampshire
PO16 0LF
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Hiring Manager
Aimee McCloud
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
348-CFS-12932
Job locations
Fareham Child Development Centre
24 West Street
Fareham
Hampshire
PO16 0LF
United Kingdom
Supporting documents
Privacy notice
Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsCommunity Nurse - UCR
Healthcare Support Worker - Enhanced Recovery Service
Reablement Assessor
Housing Officer
IT Support Engineer
Customer Delivery Driver
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Fareham often pay around 39 575 £ (median of 14 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.