Operational Coordinator
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University Hospitals of Derby and Burton NHS Foundation Trust Operational Coordinator
The closing date is 12 November 2026
Job summary
An exciting opportunity has arisen for a motivated and experienced individual to join the Paediatric Management Team as an Operational Coordinator.
The role will have a strong focus on the operational management of Paediatric Outpatient services across Derby and Burton, including RTT pathways, waiting lists, clinic capacity and service performance.
We are looking for someone with excellent communication and organisational skills who has knowledge and experience of RTT, outpatient services and clinic management, together with previous staff management experience.
The postholder will work closely with consultants, medical secretaries, administrative teams and the wider management team to support the effective delivery and continuous improvement of Paediatric services
Please note that the interview process will include a 10-minute unseen presentation, with the topic provided on the day.
Main duties of the job
The Operational Coordinator will support the day-to-day management of Paediatric Outpatient services across Derby and Burton, with particular responsibility for RTT pathways, waiting lists, outpatient activity and clinic capacity.
The postholder will monitor performance, identify and escalate risks and provide operational and performance updates at relevant meetings. They will work closely with consultants, medical secretaries, administrative teams and managers to ensure patient pathways are managed effectively.
The role includes joint responsibility for managing and developing Paediatric administrative and secretarial teams, including sickness absence, performance management, appraisal, recruitment and employee relations matters.
The postholder will also lead and support service improvement and transformation projects, clinic and service developments, and will deputise for the Service Manager when required.
Closing date of applications: 12 November 2026
Interview date: 26 November 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
320-W&C-1276
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics Grade C/4 or above, or equivalent
Knowledge
Essential
- Knowledge and understanding of RTT pathways and waiting list management
- Knowledge and experience of outpatient services and clinic management
Desirable
- Knowledge of the Trust Patient Access Policy
Experience
Essential
- Previous staff management experience, including sickness absence, performance management and employee relations matters
Desirable
- Experience of supporting or leading service improvement/change projects
Qualifications
Essential
- GCSE English Language and Mathematics Grade C/4 or above, or equivalent
Knowledge
Essential
- Knowledge and understanding of RTT pathways and waiting list management
- Knowledge and experience of outpatient services and clinic management
Desirable
- Knowledge of the Trust Patient Access Policy
Experience
Essential
- Previous staff management experience, including sickness absence, performance management and employee relations matters
Desirable
- Experience of supporting or leading service improvement/change projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Manager
Sham Hussain
01332783707
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
320-W&C-1276
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Supporting documents
Privacy notice
University Hospitals of Derby and Burton NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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