Healthcare Support Worker Adult CRHTT

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Powys Teaching Health Board Healthcare Support Worker Adult CRHTT

The closing date is 04 November 2026

Apply for this job

Job summary

Please note this vacancy may close early subject to the number of applications received. Please ensure you complete your application at your earliest convenience

As a Health Care Support Worker (HCSW) you will support the clients in their home environment and in the community, as part of a multi-disciplinary team and under the direction of a mental health professional.

The post holder will deliver support to clients with mental health needs in the community and will promote the recovery model as part of their daily duties through rehabilitation under the supervision and direction of a mental health practitioner

Main duties of the job

An exciting opportunity for a health care support worker within the CMHT Adult team based in Bronllys Hospital

We are looking for an enthusiastic and motivated individual who has excellent communication skills and is able to work confidently with patients with mental health issues within their own homes. You will be able to work closely as part of a team. the successful candidate will need to ability to travel between sites in a timely manner.

About us

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

070-ACS078-1126

Job locations

Bronllys Hospital

Brecon Road

Bronllys

LD3 0LU

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualifications/Knowledge

Essential

• NVQ Level 3 qualification in a health care related subject OR equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting e.g. the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality e.g. General Data Protection Regulations (GDPR)
• Complete certified/accredited physical intervention training e.g. Prevention & Management of Violence and Aggression (PMVA) during induction

Desirable

• Certified/accredited physical intervention training e.g. Prevention and Management of Violence and Aggression (PMVA)

Experience

Essential

• Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Skills and Attributes

Essential

• Good communication skills - verbal, non-verbal and written, with the ability to convey information clearly and sensitively
• Ability to work with minimum supervision to a high standard
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach
• Organisational skills, with the ability to plan and prioritise own and others workload efficiently
• Ability to use technology to undertake the role e.g. Microsoft Office, virtual platforms such TEAMS
• Physically able to carry out duties of the role e.g. lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn

Other

Essential

• Ability to work a range of shift patterns

Person Specification

Qualifications/Knowledge

Essential

• NVQ Level 3 qualification in a health care related subject OR equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting e.g. the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality e.g. General Data Protection Regulations (GDPR)
• Complete certified/accredited physical intervention training e.g. Prevention & Management of Violence and Aggression (PMVA) during induction

Desirable

• Certified/accredited physical intervention training e.g. Prevention and Management of Violence and Aggression (PMVA)

Experience

Essential

• Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Skills and Attributes

Essential

• Good communication skills - verbal, non-verbal and written, with the ability to convey information clearly and sensitively
• Ability to work with minimum supervision to a high standard
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach
• Organisational skills, with the ability to plan and prioritise own and others workload efficiently
• Ability to use technology to undertake the role e.g. Microsoft Office, virtual platforms such TEAMS
• Physically able to carry out duties of the role e.g. lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn

Other

Essential

• Ability to work a range of shift patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

Bronllys Hospital

Brecon Road

Bronllys

LD3 0LU

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Powys Teaching Health Board

Address

Bronllys Hospital

Brecon Road

Bronllys

LD3 0LU

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead Adult CMHT

Gareth Protheroe

[email protected]

01874712658

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

070-ACS078-1126

Job locations

Bronllys Hospital

Brecon Road

Bronllys

LD3 0LU

United Kingdom

Supporting documents

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Powys Teaching Health Board's privacy notice (opens in a new tab)

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