Community Connector for Westminster Talking Therapies

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Central and North West London NHS Foundation Trust Community Connector for Westminster Talking Therapies

The closing date is 16 November 2026

Apply for this job

Job summary

Westminster Talking Therapies Service is located in the diverse London borough of Westminster. This is an exciting opportunity to join our team as aCommunity Connector. We are looking for individuals who have experience of working with their local communities, to help our team build relationships and raise awareness of Westminster Talking Therapies. You will be working to promote wellbeing and support for our local community groups, particularly those who experience barriers to accessing talking therapies services in partnership with community and voluntary sector organisations.

You will play a key role in raising awareness and the profile of the service, through promoting the service in a proactive manner, and building good partnerships with community and third sector partners. You will work alongside our clinical staff in delivering workshops within the community, and also engaging with our local GPs to explore barriers to making referrals and accessing our service.

You will be offered supervision and supported with further development within the area of mental health and psychological therapies, and provided with relevant training.

We are looking for candidates who enjoy working with diverse communities, who have strong connections to the Borough of Westminster and who are experienced at community liaison and promoting mental health to different groups.

Candidates who speak local languages and/or live in Westminster will also be at an advantage.

Main duties of the job

You will enable increased access to a range of psychological interventions for the local community of Westminster. Westminster has a highly diverse community and there are significant barriers to accessing talking therapies services either via self-referral or through other professionals.

This role will provide an alternative route into psychological support, engaging with local community groups and the voluntary sector to promote mental health and facilitate access to the Westminster Talking Therapies Service in a way that is responsive and sensitive to the needs of local groups.

The post holder will make a vital contribution to the overall delivery of psychological therapy by the service and work to ensure that the people who use our services have a good experience by listening, respecting, empowering and working in partnership to achieve desired outcomes.

We support flexible working and candidates are required to be out in the community engaging with different groups face to face for a large part of their working week.

While typical working hours are Monday - Friday, there is an expectation to work some evenings to offer flexibility to community organisations and faith groups as required. Additionally, it is anticipated that the work will include occasional weekend work which will be agreed in advance.

About us

The catchment area of the post is the London borough of Westminster. The main hub for the service is based at our south hub on 190 Vauxhall Bridge Road and at our north hub at 11 Praed Street. You will be required to work across both hubs and in other parts of the borough, e.g. community settings, including libraries and community centres.

We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence. The post-holder will work full-time hours and may be required to work at any times between 8am and 8pm on weekdays including an evening clinic as required by the service. Occasional weekend work may also be required and this will be agreed in advance with the Community Development and Engagement Lead.

Benefits of working for Westminster include:

• Westminster Talking Therapies Service has close links with the CNWL Talking Therapies teams and there are opportunities for further development.
• 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service
• NHS discount
• Opportunities for career progression
• If you would like to see what it's like to work for CNWL please have a look at https://www.cnwl.nhs.uk/work

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year per annum inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-J-WE-0891

Job locations

190 Vauxhall Bridge Road

London

SW1V 1DX

United Kingdom

Job description

Job responsibilities

You will deliver psycho-educational workshops within various community settings and focus on building community relationships through promotional and outreach work, and work in partnership with projects already ongoing within the borough around health inequalities and outreach into local communities.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Job description

Job responsibilities

You will deliver psycho-educational workshops within various community settings and focus on building community relationships through promotional and outreach work, and work in partnership with projects already ongoing within the borough around health inequalities and outreach into local communities.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Person Specification

Qualification

Essential

• Relevant Level 2 NVQ or Equivalent. National Certificate in Literacy / ESOL Level 2 or equivalent experience or the ability to work towards one.

Desirable

• University degree level or a equivalent qualification in mental health.

Experience

Essential

• Experience or knowledge of community liaison and working within diverse communities and groups within the Westminster Borough including with people from Black and Ethnic minority backgrounds and with various stakeholders
• Practical experience or a good understanding of the population of the Westminster Borough
• Experience of delivering presentations, using interactive ways to engage the audiences
• Experience or knowledge of working with vulnerable people and/or communities and those experiencing loss, bereavement and mental health difficulties
• Demonstrates high standards in written communication

Desirable

• Evidence of working in and connections to the local community in Westminster.
• Experience of working in Primary Care Services
• Experience of maintaining an active awareness of service level targets

Skills and Competencies

Essential

• Able to provide & receive sensitive information.
• Able to work both independently and effectively within a team
• Excellent communication skills including telephone skills, writing skills and listening skill.
• Ability to present information to various audiences.
• Aware of and sensitive to the potential impact of discrimination & disadvantage on mental health and barriers to accessing services.
• Ability to work in collaboration with other people and/or agencies
• Competent in IT and ability to use patient electronic systems and digital packages
• Able to be flexible and adapt approach according to need.
• Ability to adapt to a new role which is continually developing.
• Ability to feedback relevant information obtained from community with team effectively.

Desirable

• Graduate level knowledge of research design and methodology,

Knowledge

Essential

• Able to communicate with a wide range of people from different backgrounds and disciplines
• Demonstrates an understanding and knowledge of certain barriers the community face in accessing NHS services and the health inequalities present in Westminster.
• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
• Demonstrates an understanding of common mental health problems.

Desirable

• Demonstrate knowledge of marketing principles

Other

Essential

• Able to work independently and manage complex sets of relationships with various agencies and GP practices.
• Ability and willingness to travel to locations throughout the organisation.
• Connections to the local community in Westminster and a knowledge of local networks and local communities
• Willing to negotiate and can handle confrontation effectively and professionally.
• Able to work to professional guidelines.
• Regard for others and respect for individual rights of autonomy and confidentiality
• Must be capable of accountability for own work, and of working towards defined results
• Able to manage effectively exposure to emotional circumstances
• Respectful approach to service users, families, carers, colleagues and other professionals

Desirable

• Fluent in languages other than English, in particular Arabic, Bengali, Farsi or Mandarin
• Lived experience of mental health issues.
• Ability and willingness to travel to locations throughout the organisation

Person Specification

Qualification

Essential

• Relevant Level 2 NVQ or Equivalent. National Certificate in Literacy / ESOL Level 2 or equivalent experience or the ability to work towards one.

Desirable

• University degree level or a equivalent qualification in mental health.

Experience

Essential

• Experience or knowledge of community liaison and working within diverse communities and groups within the Westminster Borough including with people from Black and Ethnic minority backgrounds and with various stakeholders
• Practical experience or a good understanding of the population of the Westminster Borough
• Experience of delivering presentations, using interactive ways to engage the audiences
• Experience or knowledge of working with vulnerable people and/or communities and those experiencing loss, bereavement and mental health difficulties
• Demonstrates high standards in written communication

Desirable

• Evidence of working in and connections to the local community in Westminster.
• Experience of working in Primary Care Services
• Experience of maintaining an active awareness of service level targets

Skills and Competencies

Essential

• Able to provide & receive sensitive information.
• Able to work both independently and effectively within a team
• Excellent communication skills including telephone skills, writing skills and listening skill.
• Ability to present information to various audiences.
• Aware of and sensitive to the potential impact of discrimination & disadvantage on mental health and barriers to accessing services.
• Ability to work in collaboration with other people and/or agencies
• Competent in IT and ability to use patient electronic systems and digital packages
• Able to be flexible and adapt approach according to need.
• Ability to adapt to a new role which is continually developing.
• Ability to feedback relevant information obtained from community with team effectively.

Desirable

• Graduate level knowledge of research design and methodology,

Knowledge

Essential

• Able to communicate with a wide range of people from different backgrounds and disciplines
• Demonstrates an understanding and knowledge of certain barriers the community face in accessing NHS services and the health inequalities present in Westminster.
• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
• Demonstrates an understanding of common mental health problems.

Desirable

• Demonstrate knowledge of marketing principles

Other

Essential

• Able to work independently and manage complex sets of relationships with various agencies and GP practices.
• Ability and willingness to travel to locations throughout the organisation.
• Connections to the local community in Westminster and a knowledge of local networks and local communities
• Willing to negotiate and can handle confrontation effectively and professionally.
• Able to work to professional guidelines.
• Regard for others and respect for individual rights of autonomy and confidentiality
• Must be capable of accountability for own work, and of working towards defined results
• Able to manage effectively exposure to emotional circumstances
• Respectful approach to service users, families, carers, colleagues and other professionals

Desirable

• Fluent in languages other than English, in particular Arabic, Bengali, Farsi or Mandarin
• Lived experience of mental health issues.
• Ability and willingness to travel to locations throughout the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

190 Vauxhall Bridge Road

London

SW1V 1DX

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

190 Vauxhall Bridge Road

London

SW1V 1DX

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Development and Engagement Lead

Scott Duncan

[email protected]

03033330000

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year per annum inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-J-WE-0891

Job locations

190 Vauxhall Bridge Road

London

SW1V 1DX

United Kingdom

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