Administrative and Clerical Officer
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Oxleas NHS Foundation Trust
Administrative and Clerical Officer
The closing date is 16 November 2026
Job summary
*Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post*
We are looking for an experienced administrator to join the Greenwich District Nursing Team. This is a busy and varied role; you will be based within the Blackheath & Charlton DN District Nursing Team, providing administration support to the clinicians. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP's and other professionals with regard to administrative duties.
Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.
Experience of Microsoft Office packages, including Excel, is desirable.
Experience of using RIO or other patient information systems would be an advantage, although full training will be given to the successful applicants.
For further information, please contact Lorna Williams on Landline: 0208 319 7206, Mobile: 07770318795 or email [email protected]
Main duties of the job
To provide an administrative and clerical service to the District Nursing team(s), Opening, sorting and distribution of post and any relevant correspondence.
Processing new referrals and information, recording appropriate data using the Oxleas RiO system to its full functionality for the service
Preparation of information for example, client files, letters, reports, in line with local policies and procedures
To collate, photocopy and distribute reports and other relevant information for example, G.P.s, internal/external agencies
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year
pa inc
Contract
Permanent
Working pattern
Full-time
Reference number
277-8393855-CPH
Job locations
Manor Brook Medical Centre, 117 Brook Lane SE3 0EN
117 Brook Lane
Blackheath
SE3 0EN
United Kingdom
Job description
Job responsibilities
Bookappointments, processing new referrals, collate agenda items, take minutes at team meetings and distribute information to the teamas requested
Collate data and statistics, providing punctual and accurate information.
Establish and maintain effective working relationships .
Act according to individual patient circumstance, giving due regard to cultural differences and diversity of clients, carers and service users in the local borough
Ensureconsistent and robust reporting of patient related information on RiO as requested.
Tosupport with the ordering of medical supplies as directed.
Maintain an efficient filing and discharge system to facilitate the efficient case management for the team.
Job descriptionJob responsibilities
Bookappointments, processing new referrals, collate agenda items, take minutes at team meetings and distribute information to the teamas requested
Collate data and statistics, providing punctual and accurate information.
Establish and maintain effective working relationships .
Act according to individual patient circumstance, giving due regard to cultural differences and diversity of clients, carers and service users in the local borough
Ensureconsistent and robust reporting of patient related information on RiO as requested.
Tosupport with the ordering of medical supplies as directed.
Maintain an efficient filing and discharge system to facilitate the efficient case management for the team.
Person Specification
Experience
Essential
- 2 years' experience of working in an Office environment.
Desirable
- Experience of working with the public
Education & Qulaification
Essential
- Education to GCSE/CSE level C and above
- RSA II /City & Guilds Qualification in typing/administration or NVQ Level 3 or Equivalent experience
Skills/Abilities/Knowledge
Essential
- oComputer literacy - Intermediate use of Microsoft Office packages including Excel.
- oCommunication and relationship skills - clear and fluent level of written and verbal communication
- oKnowledge of data protection and confidentiality
- oPlanning and organisational skills
Desirable
- oKnowledge and use of RiO
Experience
Essential
- 2 years' experience of working in an Office environment.
Desirable
- Experience of working with the public
Education & Qulaification
Essential
- Education to GCSE/CSE level C and above
- RSA II /City & Guilds Qualification in typing/administration or NVQ Level 3 or Equivalent experience
Skills/Abilities/Knowledge
Essential
- oComputer literacy - Intermediate use of Microsoft Office packages including Excel.
- oCommunication and relationship skills - clear and fluent level of written and verbal communication
- oKnowledge of data protection and confidentiality
- oPlanning and organisational skills
Desirable
- oKnowledge and use of RiO
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Manor Brook Medical Centre, 117 Brook Lane SE3 0EN
117 Brook Lane
Blackheath
SE3 0EN
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Manor Brook Medical Centre, 117 Brook Lane SE3 0EN
117 Brook Lane
Blackheath
SE3 0EN
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Admin Manager
Lorna Williams
0770318795
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year
pa inc
Contract
Permanent
Working pattern
Full-time
Reference number
277-8393855-CPH
Job locations
Manor Brook Medical Centre, 117 Brook Lane SE3 0EN
117 Brook Lane
Blackheath
SE3 0EN
United Kingdom
Supporting documents
Privacy notice
Oxleas NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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