Admin Office Manager
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Public Health Wales Admin Office Manager
The closing date is 10 November 2026
Job summary
This role is situated within the Microbiology Administration Team, University Hospital off Wales. The post-holder will lime manage a team of admin staff who are based at UHW and UHL sites. The post-holder will provide support to the South East Region to deliver a high-quality service, promoting excellent customer service and effective working relationships. This is a non-patient facing role and is an on-site role based at the University Hospital of Wales.
The post holder is required to liaise with colleagues across Public Health Wales and partner organisations, work to deadlines and ensure professional standards are maintained. The post holder will be expected to perform duties consistent with training, skills and experience, being appropriately responsive to pressures or changes in workload supporting clinical and scientific laboratory staff.
Main duties of the job
The post holder will carry out administrative duties including managing the admin team, call handling, manage ad hoc facility issues, data entry, PA duties and minute taking. Training will be provided.Further information is available within the JD.
There may be requirement to provide cover at other sites within SE Region.
About us
We are Public Health Wales - the national public health organisation in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,557 to £39,631 a year per annum (pro rata if part time)
Contract
Permanent
Working pattern
Full-time
Reference number
028-AC212-1026
Job locations
University Hospital Of Wales
Heath Park
Cardiff
CF14 4XW
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Please ensure you check your eligibility for visa sponsorship and confirm that you meet the relevant UK visa requirements before submitting your application.
Only candidates who are shortlisted are eligible for informal visit to site.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Please ensure you check your eligibility for visa sponsorship and confirm that you meet the relevant UK visa requirements before submitting your application.
Only candidates who are shortlisted are eligible for informal visit to site.
Person Specification
Qualifications / Experience
Essential
- Degree or equivalent qualification or has equivalent experience
- Experience of leading a team
- Experience of working in NHS / Healthcare system
- Excellent knowledge of Microsoft Office Suite
- Experience of dealing with, and recording confidential and sensitive data
Desirable
- Experience of dealing with HR issues
Skills
Essential
- Minute taking experience
- Personal Assistant experience
- Ability to prioritise workload and effectively manage urgent ad hoc tasks
Desirable
- Experience of using NHS systems e.g. Oracle, ESR, LIMS, payroll etc
- Ability to work in a busy environment
- Familiarity with medical/scientific practices and terminology
Personal Attributes
Essential
- Remains calm during stressful and unpredictable workload
- Able to motivate a team
- Able to be team player and supervise and train others
Qualifications / Experience
Essential
- Degree or equivalent qualification or has equivalent experience
- Experience of leading a team
- Experience of working in NHS / Healthcare system
- Excellent knowledge of Microsoft Office Suite
- Experience of dealing with, and recording confidential and sensitive data
Desirable
- Experience of dealing with HR issues
Skills
Essential
- Minute taking experience
- Personal Assistant experience
- Ability to prioritise workload and effectively manage urgent ad hoc tasks
Desirable
- Experience of using NHS systems e.g. Oracle, ESR, LIMS, payroll etc
- Ability to work in a busy environment
- Familiarity with medical/scientific practices and terminology
Personal Attributes
Essential
- Remains calm during stressful and unpredictable workload
- Able to motivate a team
- Able to be team player and supervise and train others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
University Hospital Of Wales
Heath Park
Cardiff
CF14 4XW
United Kingdom
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Public Health Wales
Address
University Hospital Of Wales
Heath Park
Cardiff
CF14 4XW
United Kingdom
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Regional Lab Manager
Mrs Lisa Chichester
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,557 to £39,631 a year per annum (pro rata if part time)
Contract
Permanent
Working pattern
Full-time
Reference number
028-AC212-1026
Job locations
University Hospital Of Wales
Heath Park
Cardiff
CF14 4XW
United Kingdom
Supporting documents
Privacy notice
Public Health Wales's privacy notice (opens in a new tab)
Support links
© Crown copyright
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