Job is active

Medical Secretary

Salary not specified

Employment type not specifiedExperience not specifiedChester-le-Street

Cestria Health CentreChester-le-Street

About this job

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu Close menu

BETA Your feedback will help us to improve this service.

Cestria Health Centre Medical Secretary

The closing date is 30 November 2026

Apply for this job

Job summary

An exciting opportunity has arisen for a motivated and organised individual to join Cestria Health Centre as a Medical Secretary, providing dedicated secretarial and administrative support to our Coxhoe Medical Practice site.

The successful applicant will be based at Cestria Health Centre but will primarily support the clinical and administrative teams at Coxhoe Medical Practice. Flexibility is essential, as occasional cover may be required at our Coxhoe site. The postholder will also be expected to provide support with Cestrias secretarial workload during periods of staff annual leave and other planned absences, helping to ensure continuity of service across both sites.

We are looking for an enthusiastic, reliable and proactive individual. Duties will include comprehensive medical secretarial, typing and general administrative tasks, working closely with both clinical and non-clinical colleagues to support the smooth running of the practice.

The ideal candidate will have excellent organisational, communication and interpersonal skills, with the ability to manage a varied workload, meet deadlines and prioritise competing demands effectively. You must be able to work confidently under pressure in a busy and constantly changing environment, demonstrating accuracy, discretion and a high level of attention to detail. The ability to use your own initiative, work independently and contribute positively as part of a wider team is essential.

Main duties of the job

To be responsible for undertaking a wide range of medical secretarial and administrative duties, providing comprehensive and efficient support to the multidisciplinary team and contributing to the smooth and effective running of the practice.

The postholder will be responsible for processing a variety of information, both electronically and in hard copy, ensuring all tasks are completed accurately, confidentially and within appropriate timescales. Duties will include preparing and processing correspondence, managing medical documentation, maintaining accurate records and liaising with multidisciplinary team members, clinicians and external organisations, including secondary care providers and community services. This will include the use of the NHS e-Referral Service (ERS) and other relevant clinical and administrative systems, in accordance with practice policies, procedures and information governance requirements.

The postholder will work collaboratively with colleagues across both Cestria Health Centre and Coxhoe Medical Practice, providing flexible secretarial and administrative cover as required to maintain continuity of service. They will also provide support to the Team Leader, assisting with the coordination of workload, day-to-day administrative tasks and other duties appropriate to the role, as required.

Confidentiality is integral to this role. The successful candidate must comply with all relevant information governance requirements and practice policies.

About us

We are looking for an enthusiastic, motivated and flexible team player to join our friendly and supportive team at Cestria Health Centre as a Medical Secretary, providing secretarial and administrative support to our sister practice, Coxhoe Medical Practice.

Cestria Health Centre and Coxhoe Medical Practice work closely together to provide high-quality care to our local communities. Cestria has an approximate patient list size of 13,000, with Coxhoe serving a further 7,500 patients. Together, we have a strong and experienced clinical team comprising 8 GP Partners, 1 non-clinical Partner, 7 Salaried GPs and 5 Nurse Practitioners, supported by a large multidisciplinary team of nurses, Healthcare Assistants (HCAs), administrative and reception staff, and Additional Roles Reimbursement Scheme (ARRS) professionals.

We pride ourselves on having an excellent GP and nursing team, alongside a supportive and efficient administrative team who work collaboratively to ensure the smooth running of both practices.

Both practices use the SystmOne clinical system

Details

Date posted

27 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5383-26-0009

Job locations

Cestria Health Centre

Whitehill Way

Chester-le-Street

DH2 3DJ

United Kingdom

Coxhoe Medical Practice

1 Lansdowne Road

Coxhoe

Durham

DH64DH

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Ability to understand advanced level of medical terminology.

b. Ability to use an advanced level of grammar, spelling and the ability to understand/change medical acronyms.

c. Typing letters, reports and associated documentation as required

d. Audio typing including being able to accurately transcribe GPSI letters into correct template and send to referring clinician.

e. Ability to follow instruction given from transcription after typing letter i.e. refer onto GPSI clinic, arrange follow up, book or create scheduled task depending on time frame or discharge patient.

f. To be able to attend meetings upon request and accurately transcribe and document minutes.

g. Circulate agendas and minutes in a timely manner.

h. To be able to accurately import referral proformas into SystmOne and send communication to relevant colleagues as required.

i. To be able to create and amend templates upon request within SystmOne

j. To have an overview of GPSI appointments and book cancellations as and when they occur

k. Liaise with rota master re capacity and demand with clinics, and request changes to rota where possible.

l. To have an overview of the GPSI waiting lists and keep them up to date and accurate.

m. To be able to add and cancel meetings on meeting list upon request and inform relevant staff accordingly.

n. To be able to add dates to meetings list using the 12 weekly meeting templates.

o. To be able to create a policy accurately and comprehensively upon request following new and updated information received.

p. To be able to circulate policies to appropriate members of staff and add to Teamnet once agreed.

q. Demonstrate flexibility when cover is required due to annual leave and/or sickness at both sites including working from both sites by giving direction to other members of the team.

r. Assisting the Team Leader in the day to day running of the department.

s. Taking a leadership role under the instruction of the Team Leader to ensure workload is completed during annual leave periods and protected management meetings etc.

t. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.

u. Managing all enquires in an effective manner.

v. Maintaining an accurate referrals database

w. Actioning all incoming email

x. Processing letters as requested.

y. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

z. Inputting data into the patients healthcare records as necessary

aa. Processing referrals using the electronic referral system (ERS)

bb. Clinically coding data on Systm1

cc. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

dd. Managing all administrative queries as necessary

ee. Maintaining a clean, tidy, effective working area at all times

ff. Supporting all clinical staff with general administrative tasks as requested

gg. To be able to keep up to date referral database and collate information as requested by clinician.