Ward Clerk
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South Tyneside and Sunderland NHS Foundation Trust Ward Clerk
The closing date is 10 November 2026
Job summary
We are currently seeking an enthusiastic and dynamic individual for the post of Ward Clerk within the Trauma and Orthopaedic Team based at Sunderland Royal Hospital. You will possess excellent communication skills, be a forward thinker with pro-active approaching to problem solving.
You will be predominantly based at Sunderland however you would be expected to cover other areas over the Sunderland and South Tyneside sites to support service needs.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
Applicants must have excellent organisational skills, be educated to GCSE standard, knowledge of Microsoft Office Packages (including Outlook and Excel), be able to work under pressure and to tight deadlines, prioritise and manage a busy workload, excellent telephone manner and be committed to delivering the best care to patients.
The ability to work comfortably within a large team is essential for this role.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9155-GSAC-1026-47
Job locations
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To provide a full range of clerical and reception duties supporting the professional qualified health care workers in the delivery of a quality service for all patients who attend the ward.
- To comply with the Trusts vision, values and behavioural compact.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To provide a full range of clerical and reception duties supporting the professional qualified health care workers in the delivery of a quality service for all patients who attend the ward.
- To comply with the Trusts vision, values and behavioural compact.
Person Specification
Attitude
Essential
- Eager to improve knowledge and skills
- Ability to work as part of a team
- Positive co-operative approach
- Ability to prioritise workload
- Be willing to attend in service training
Experience
Essential
- Experience in working with computers
Desirable
- Working in health care setting
- Previous experience of working within a clerical environment
Skills
Essential
- Good communication skills
- Excellent Interpersonal skills
- Excellent keyboard skills
Desirable
- Basic typing skills
- Customer care skills
Personal Qualities
Essential
- Ability to support delivery of quality care in a challenging environment.
Qualifications
Essential
- Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
- IT skills
Desirable
- Knowledge of medical terminology
Attitude
Essential
- Eager to improve knowledge and skills
- Ability to work as part of a team
- Positive co-operative approach
- Ability to prioritise workload
- Be willing to attend in service training
Experience
Essential
- Experience in working with computers
Desirable
- Working in health care setting
- Previous experience of working within a clerical environment
Skills
Essential
- Good communication skills
- Excellent Interpersonal skills
- Excellent keyboard skills
Desirable
- Basic typing skills
- Customer care skills
Personal Qualities
Essential
- Ability to support delivery of quality care in a challenging environment.
Qualifications
Essential
- Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
- IT skills
Desirable
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Deputy Admin Manager
Caroline Ward
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9155-GSAC-1026-47
Job locations
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Supporting documents
Supporting links (all open in new tabs)
Privacy notice
South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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