Clinical Admin Team Lead
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Dorset HealthCare University NHS Foundation Trust Clinical Admin Team Lead
The closing date is 11 November 2026
Job summary
We are currently looking for a Clinical Admin Team Lead within the MSK, ENT, Vasectomy, Pod Surgery portfolio.
This role is for a 25 hour Clinic Support Team Lead working within the Leadership team leading on certain aspects of that, with the support of the Administration Service manager.
There is a strong drive for quality improvement across the service, so you will become involved in activities to develop the administration service. Alongside this we will offer a supportive learning environment and regular supervision and mentorship.
To make the best of this opportunity the post holder is likely to need to work flexibly across different locations with some variation to start and finish times.
Main duties of the job
To manage the clinic support administrators on a day-to-day basis ensuring that the administrative needs of the services are achieved to the required standards.
To ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive.
To work within the Leadership Admin Team to deliver an efficient Administrative Service supporting MKS, Physio, ENT, Vasectomy, Pod Surgery.
To lead on systems and processes associated with clinical administraton.
To lead on the wellbeing and development of the administration workforce.
To lead on management of the clinic environment.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£18,928 to £20,771 a year p.a.
Contract
Permanent
Working pattern
Part-time
Reference number
152-C269.26
Job locations
Poole Healthcare Centre
Boots Dolphin Centre, 190-196 high street
Poole
BH15 1SX
United Kingdom
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
Knowledge, Skills and Training
Essential
- NVQ 3 in Customer Service or equivalent.
- 5 GCSE's grades A-C or equivalent.
Desirable
- Administrative/Management Qualification. ECDL or other IT qualification.
Job Specific Experience
Essential
- Experience of Microsoft Office IT packages
- Ability to analyses and present data.
- Experience of using electronic booking/clinical system experience eg E-Referral system, SystmOne.
- Dealing with complaints.
- Change Management skills.
Managerial / Supervisory Experience
Essential
- Experience of leading a team.
- Experience of training others.
- Working to HR procedures including Performance Management Experience, Recruitment and Selection Experience.
Personal Qualities / Attributes
Essential
- Evidence of demonstrating the Trust's values and behaviours.
- Excellent communication skills and interpersonal skills.
- Team player.
Communication
Essential
- Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Knowledge, Skills and Training
Essential
- NVQ 3 in Customer Service or equivalent.
- 5 GCSE's grades A-C or equivalent.
Desirable
- Administrative/Management Qualification. ECDL or other IT qualification.
Job Specific Experience
Essential
- Experience of Microsoft Office IT packages
- Ability to analyses and present data.
- Experience of using electronic booking/clinical system experience eg E-Referral system, SystmOne.
- Dealing with complaints.
- Change Management skills.
Managerial / Supervisory Experience
Essential
- Experience of leading a team.
- Experience of training others.
- Working to HR procedures including Performance Management Experience, Recruitment and Selection Experience.
Personal Qualities / Attributes
Essential
- Evidence of demonstrating the Trust's values and behaviours.
- Excellent communication skills and interpersonal skills.
- Team player.
Communication
Essential
- Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Poole Healthcare Centre
Boots Dolphin Centre, 190-196 high street
Poole
BH15 1SX
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Poole Healthcare Centre
Boots Dolphin Centre, 190-196 high street
Poole
BH15 1SX
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Admin Service Manager
Elaine Rochester
07771840829
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£18,928 to £20,771 a year p.a.
Contract
Permanent
Working pattern
Part-time
Reference number
152-C269.26
Job locations
Poole Healthcare Centre
Boots Dolphin Centre, 190-196 high street
Poole
BH15 1SX
United Kingdom
Supporting documents
Privacy notice
Dorset HealthCare University NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsClinical Team Leader
Head of Strategic Implementation, Insight & Portfolio Management
Business Analyst
Applications Developer - Temporary (up to 24 months)
.Production Support Officer - Temporary (up to 18 months)
Store Manager Designate
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Poole often pay around 36 878 £ (median of 25 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.