Medical Receptionist

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Rope Green Medical Centre Medical Receptionist

The closing date is 12 November 2026

Apply for this job

Job summary

The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative.

The practice opening hours are 08:00 to 18:30 Monday to Friday.

The position will be 4 full days with various working hours of 08.00-17.00 and 08.00-18.30.

Provisional interview dates of 17th or 18th November

Main duties of the job

Duties & Responsibilities

• To provide and promote efficient and effective delivery of high quality clerical support to the Primary Health Care Team
• Dealing with patients and visitors, both face to face and on the telephone
• Answering the telephone promptly, making appointments, dealing with enquiries and recording of messages for colleagues
• Recording, filing and retrieval of information
• Handling of incoming/outgoing mail, including franking
• Processing prescriptions
• Photocopying and faxing
• Dealing with general enquiries from other agencies

This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.

About us

Rope Green Medical Centre is a busy, friendly GP practice in Cheshire providing high-quality healthcare services to our local community. Our dedicated team is committed to delivering excellent patient care in a welcoming and supportive environment. We value teamwork, professionalism, and continuous development, and we are looking for individuals who share our commitment to providing outstanding service to patients.

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3196-26-0008

Job locations

Rope Lane

Shavington

Crewe

CW2 5DA

United Kingdom

Job description

Job responsibilities

The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative

Job description

Job responsibilities

The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative

Person Specification

Experience

Essential

• Good standard of education (GCSE or equivalent).
• Previous experience of working in an administrative or receptionist role.
• Excellent communication skills (oral and written).
• Effective time management (Planning & Organising) - working to deadlines and prioritising workload.
• Excellent interpersonal skills.
• Proven problem solving & analytical skills.
• Strong IT skills (generic).
• Able to work under pressure.
• Remaining calm and tactful when dealing with patients in distress.
• Sensitive and empathetic.
• Motivated and proactive.
• Good team player.
• Highly organised.
• Ability to use initiative and judgement.
• High levels of integrity and resilience.
• Maintains confidentiality at all times.
• Compassion.
• Respect and dignity.
• Commitment to quality of care.
• Improving lives.
• Everyone counts.
• Working together for patients.

Desirable

• Experience of working in a health or social care setting.
• Primary Care General Practice experience.
• General Practice administrative experience.
• General Practice clinical systems user skills.

Person Specification

Experience

Essential

• Good standard of education (GCSE or equivalent).
• Previous experience of working in an administrative or receptionist role.
• Excellent communication skills (oral and written).
• Effective time management (Planning & Organising) - working to deadlines and prioritising workload.
• Excellent interpersonal skills.
• Proven problem solving & analytical skills.
• Strong IT skills (generic).
• Able to work under pressure.
• Remaining calm and tactful when dealing with patients in distress.
• Sensitive and empathetic.
• Motivated and proactive.
• Good team player.
• Highly organised.
• Ability to use initiative and judgement.
• High levels of integrity and resilience.
• Maintains confidentiality at all times.
• Compassion.
• Respect and dignity.
• Commitment to quality of care.
• Improving lives.
• Everyone counts.
• Working together for patients.

Desirable

• Experience of working in a health or social care setting.
• Primary Care General Practice experience.
• General Practice administrative experience.
• General Practice clinical systems user skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rope Green Medical Centre

Address

Rope Lane

Shavington

Crewe

CW2 5DA

United Kingdom

Employer's website

https://www.ropegreenmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rope Green Medical Centre

Address

Rope Lane

Shavington

Crewe

CW2 5DA

United Kingdom

Employer's website

https://www.ropegreenmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Administrator

Gina Dillon

[email protected]

01270275990

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3196-26-0008

Job locations

Rope Lane

Shavington

Crewe

CW2 5DA

United Kingdom

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Rope Green Medical Centre's privacy notice (opens in a new tab)

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