Receptionist

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The Alton Practice Receptionist

The closing date is 06 November 2026

Apply for this job

Job summary

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Main duties of the job

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Support administrative tasks as required

Skills

• Proficient in office management and administrative procedures.
• EMIS Experience
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Familiarity with computerised systems for data entry and record keeping.
• Coding
• Strong attention to detail and accuracy in all tasks performed.

About us

The Alton Practice is a long-established GP surgery providing high-quality, patient-centred primary care to our diverse local community. Our team is committed to delivering accessible, compassionate, and clinically excellent healthcare for people of all ages. We take a holistic approach to patient wellbeing, offering a wide range of services.

We are a supportive, forward-thinking practice that values teamwork, continuous improvement, and the professional development of our staff. By joining The Alton Practice, you will become part of a friendly, dedicated team working to improve health outcomes and provide outstanding care to our community.

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

Depending on experience Starting at £13, depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3695-26-0000

Job locations

208-210 Roehampton Lane

Wandsworth

SW15 4LE

United Kingdom

Job description

Job responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Referrals
• Task

Job description

Job responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Referrals
• Task

Person Specification

Qualifications

Essential

• GCSE

Desirable

• Previous experience in GP Practice

Person Specification

Qualifications

Essential

• GCSE

Desirable

• Previous experience in GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Alton Practice

Address

208-210 Roehampton Lane

Wandsworth

SW15 4LE

United Kingdom

Employer's website

https://www.altonpractice.com/ (Opens in a new tab)

Employer details

Employer name

The Alton Practice

Address

208-210 Roehampton Lane

Wandsworth

SW15 4LE

United Kingdom

Employer's website

https://www.altonpractice.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Supervisor

Andrea Sinclair

[email protected]

02087884844

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

Depending on experience Starting at £13, depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3695-26-0000

Job locations

208-210 Roehampton Lane

Wandsworth

SW15 4LE

United Kingdom

Supporting documents

Supporting links (all open in new tabs)

Alton Practice home page

The Alton Practice website

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The Alton Practice's privacy notice (opens in a new tab)

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