Food and Hygiene Quality Assurance Lead

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Summerhill Services Limited Food and Hygiene Quality Assurance Lead

The closing date is 18 November 2026

Apply for this job

Job summary

Food and Hygiene Quality Assurance Lead

Based at: Barberry Centre & SSL Hub

Post: 37.5 hrs per week

Salary: £41143.94 - £45336.94 per annum

The Food and Hygiene Quality Assurance Lead will report to the Senior Food Safety and Quality Assurance Manager and be responsible for the research; design and delivery of the department's training and quality assurance programmes, leading on delivery of work streams across Birmingham and Solihull Mental Health NHS Foundation Trust, ensuring objectives are managed and delivered to National Standards.

Ensure that local advice and support provided to FM departments include the development and delivery of bespoke programmes that are clearly aligned to the overarching Facilities training and development programme and the corporate Learning and Development agenda

Main duties of the job

Job Summary

The Food and Hygiene Quality Assurance Lead will build effective, positive and collaborative working relationships with clinical and non-clinical operational managers, professional leads and teams to embed and promote a learning culture to support the service and the Service Users experience.

The Post Holder to support the Facilities Team in quality assurance assessments of the services and quality monitoring systems.

Support the wider Estates and Facilities team by actively contributing to the development, implementation, and on-going review of appropriate quality monitoring and audit processes including databases and other systems to ensure training is recorded accurately and in a timely manner.

The Post Holder will support kitchen inspections, Food Safety and Quality Audits for all Trust food entities and submit evidence based findings.

About us

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands.

Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services.

At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness.

The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette-Gurin (BCG) in line with recommended best practices for healthcare settings.

Sustainability

All staff are expected to support the Trust in meeting its Green objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g. products purchased, miles travelled, or power used). The Trust is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for BSMHFT is expected to contribute to a greener and more sustainable Trust.

For more information visit:www.ssl-delivermore.com

To check all our vacancies visit: https://bit.ly//SummerhillservicesJobs

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

£41,143.94 to £45,336.94 a year £41143.94 - £45336.94 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

GH-FHQAL-37.5

Job locations

SSL Hub & Barberry

25 Vincent Drive

Barberry

B15 2FG

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for in depth details of role expectations

Job description

Job responsibilities

Please see attached job description and person specification for in depth details of role expectations

Person Specification

Qualifications Formal & Vocational

Essential

• oPost graduate certification or equivalent experience, knowledge and skills gained through any combination of alternative study or employment in learning and development or quality assurance field.

Desirable

• oBICSc Licence to Practice* or equivalent. oQuality Auditing Assessor qualification. oTrain the trainer qualifications.

Knowledge & Experience

Essential

• oUnderstanding the CQC and its role in the NHS. oExperience of facilitating multi-disciplinary teams. oKnowledge of principles of auditing. oKnowledge and understanding of the principle of infection prevention and control. oExperience of conducting quality audits in line with KPI's, creating and implementing improvement plans. oExperience of managing multiple complex programmes/projects. oExperience of continuous improvement culture. oKnowledge of relevant Health and Safety Regulations, COSHH, Waste Handling oRegulations, Pest Control, Infection Control. oAbility to undertake Training Needs Analysis (TNA) and identify/demonstrate return on investment (ROI) to organisation.

Desirable

• oKnowledge of NHS Standards of healthcare food and drink. oKnowledge of NHS National Standards of Healthcare Cleanliness oExperience of working in a Mental Health environment or NHS Hospital. oAbility to design and deliver training programmes to all levels of staff and ensure robust evaluation/review. - Knowledge and experience of range of training and development methods and theories to deliver blended learning.

Skills and personal qualities

Essential

• oBe able to provide and receive complex and detailed information in a confidential and professional manner oSelf-managing and acting under own initiative, the post holder will be able to develop and implement work programmers of significant importance. oExcellent and proven interpersonal, negotiating and influencing skills with all levels of staff both internally and externally. oProven ability to be analytical - able to extract, analyse and present complex information to a wide range of audiences. oAbility to produce clear, concise and well-structured documents e.g. reports and policies. oStrong ability to manage multiple programmes of varying requirements at any one time. oStrong problem solving skills with ability to work with colleagues to resolve issues. oAbility to work under pressure to ensure set timetables are met. oAccuracy and attention to detail. oAssertive, self-confident and self-motivated. oExcellent time management skills. oPro-active and good inter-personal skills. oAbility to work on own initiative and as part of a team. oEffective leadership skills. oMotivates teams, creating a positive environment which encourages open discussion and innovation, supports performance, builds capability and empowers staff oSuccessfully builds and maintains effective relationships with senior colleagues, external agencies, employees demonstrating effective interpersonal skills in dealing with people at all levels from a wide range of backgrounds. oEmpathy with service users and an understanding of links between service developments and staff and the subsequent impact changes on service user experience.

Desirable

• oExcellent IT skills, ability to use all Microsoft packages

Other

Essential

• oHolds a current driving licence.

Person Specification

Qualifications Formal & Vocational

Essential

• oPost graduate certification or equivalent experience, knowledge and skills gained through any combination of alternative study or employment in learning and development or quality assurance field.

Desirable

• oBICSc Licence to Practice* or equivalent. oQuality Auditing Assessor qualification. oTrain the trainer qualifications.

Knowledge & Experience

Essential

• oUnderstanding the CQC and its role in the NHS. oExperience of facilitating multi-disciplinary teams. oKnowledge of principles of auditing. oKnowledge and understanding of the principle of infection prevention and control. oExperience of conducting quality audits in line with KPI's, creating and implementing improvement plans. oExperience of managing multiple complex programmes/projects. oExperience of continuous improvement culture. oKnowledge of relevant Health and Safety Regulations, COSHH, Waste Handling oRegulations, Pest Control, Infection Control. oAbility to undertake Training Needs Analysis (TNA) and identify/demonstrate return on investment (ROI) to organisation.

Desirable

• oKnowledge of NHS Standards of healthcare food and drink. oKnowledge of NHS National Standards of Healthcare Cleanliness oExperience of working in a Mental Health environment or NHS Hospital. oAbility to design and deliver training programmes to all levels of staff and ensure robust evaluation/review. - Knowledge and experience of range of training and development methods and theories to deliver blended learning.

Skills and personal qualities

Essential

• oBe able to provide and receive complex and detailed information in a confidential and professional manner oSelf-managing and acting under own initiative, the post holder will be able to develop and implement work programmers of significant importance. oExcellent and proven interpersonal, negotiating and influencing skills with all levels of staff both internally and externally. oProven ability to be analytical - able to extract, analyse and present complex information to a wide range of audiences. oAbility to produce clear, concise and well-structured documents e.g. reports and policies. oStrong ability to manage multiple programmes of varying requirements at any one time. oStrong problem solving skills with ability to work with colleagues to resolve issues. oAbility to work under pressure to ensure set timetables are met. oAccuracy and attention to detail. oAssertive, self-confident and self-motivated. oExcellent time management skills. oPro-active and good inter-personal skills. oAbility to work on own initiative and as part of a team. oEffective leadership skills. oMotivates teams, creating a positive environment which encourages open discussion and innovation, supports performance, builds capability and empowers staff oSuccessfully builds and maintains effective relationships with senior colleagues, external agencies, employees demonstrating effective interpersonal skills in dealing with people at all levels from a wide range of backgrounds. oEmpathy with service users and an understanding of links between service developments and staff and the subsequent impact changes on service user experience.

Desirable

• oExcellent IT skills, ability to use all Microsoft packages

Other

Essential

• oHolds a current driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Summerhill Services Limited

Address

SSL Hub & Barberry

25 Vincent Drive

Barberry

B15 2FG

United Kingdom

Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Employer details

Employer name

Summerhill Services Limited

Address

SSL Hub & Barberry

25 Vincent Drive

Barberry

B15 2FG

United Kingdom

Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Food Safety and Quality Assurance Manager

Gemma Harvey

[email protected]

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

£41,143.94 to £45,336.94 a year £41143.94 - £45336.94 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

GH-FHQAL-37.5

Job locations

SSL Hub & Barberry

25 Vincent Drive

Barberry

B15 2FG

United Kingdom

Supporting documents

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Summerhill Services Limited's privacy notice (opens in a new tab)

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