Clerical Officer

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Countess of Chester Hospital NHS Foundation Trust Clerical Officer

The closing date is 08 November 2026

Apply for this job

Job summary

Working Part Time: 22.5 hours per week

In collaboration the Countess of Chester Hospital and Cheshire & Wirral Partnership Trust have agreed to manage and develop Therapy Services across the whole Western Cheshire in order to deliver seamless care.

An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Therapies and Integrated Care Division .

We are looking for someone who has a flexible approach to cover all aspects of the NHS at Home directorate administration.

The role will be based at Tarporley War Memorial Hospital within the Rural Community Response Hub who provide a service 7 days a week.

Main duties of the job

To provide an effective, high quality administrative support service within the Rural Community Response Hub. You will report to a Team Coordinator. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.

The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.

Main duties will include responding to telephone enquiries from members of the CRHs, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.

Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the Community Response Hubs.

You will also be someone who uses initiative, has common sense, has good communication and strong organisational skills.

About us

The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds. o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility. o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2026-721

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualification

Essential

• Good general level of education to G.C.S.E standard or equivalent

Desirable

• NVQ Level II or III in Business Administration/Customer Services/ Information Technology
• CLAIT, BTEC, AMSPAR

Knowledge and Experience

Essential

• Computer literate (to ECDL standard or equivalent)

Desirable

• NHS experience
• Proof of recognised officerelated/typewriting/word processing qualification/s and evidence of their use

Skills and Abilities

Essential

• Ability to work accurately and within strict deadlines
• To learn quickly
• Effective organisational skills
• Effective time management skills
• Able to work under pressure

Person Specification

Qualification

Essential

• Good general level of education to G.C.S.E standard or equivalent

Desirable

• NVQ Level II or III in Business Administration/Customer Services/ Information Technology
• CLAIT, BTEC, AMSPAR

Knowledge and Experience

Essential

• Computer literate (to ECDL standard or equivalent)

Desirable

• NHS experience
• Proof of recognised officerelated/typewriting/word processing qualification/s and evidence of their use

Skills and Abilities

Essential

• Ability to work accurately and within strict deadlines
• To learn quickly
• Effective organisational skills
• Effective time management skills
• Able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Rural Community Response Hub Team Leader

Rachel Upson-White

[email protected]

01244364345

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2026-721

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Supporting documents

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Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)

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