Medical Secretary
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Meltham Road Surgery Medical Secretary
The closing date is 06 November 2026
Job summary
We are recruiting for a medical secretary to join our friendly and busy team. This role provides secretarial & administrative support to the whole practice. Customer service experience and excellent IT skills are essential. A knowledge of primary care and the IT system (SystmOne) would be an advantage but not essential as training is provided. Excellent written and oral communication skills are required as well as good time management and organisational skills to prioritise your workload, along with an understanding of, and commitment to, patient confidentiality. This is a permanent post for approximately 37 hours per week, hours ranging between 8.30 am & 5.30 pm. Flexibility will be required to cover additional hours as necessary.
Main duties of the job
Administration
To provide secretarial support to the practice team. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
About us
We are a training practice situated just outside Huddersfield town centre with a patient list size of approx 10,000.
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0824-26-0002
Job locations
9 Meltham Road
Huddersfield
HD1 3UP
United Kingdom
Job description
Job responsibilities
Administration
To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To assist the practice manager with all clerical and administrative duties.
To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
Appointments
To make appointments, bookings and admissions as required.
Medical records
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records.
Computer
To maintain the computer clinic system in an accurate and secure manner.
To assist with the gathering of statistics and information when required.
Telephone
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Other Tasks
To provide cover for members of the secretarial team during periods of sickness and annual leave.
In liaison with the clerk responsible, maintain adequate supplies of office stationery to perform secretarial duties.
To receive and dispatch mail and maintain a pending system.
- Any other tasks as directed by management which fall within your capabilities.
Confidentiality:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Job description
Job responsibilities
Administration
To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To assist the practice manager with all clerical and administrative duties.
To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
Appointments
To make appointments, bookings and admissions as required.
Medical records
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records.
Computer
To maintain the computer clinic system in an accurate and secure manner.
To assist with the gathering of statistics and information when required.
Telephone
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Other Tasks
To provide cover for members of the secretarial team during periods of sickness and annual leave.
In liaison with the clerk responsible, maintain adequate supplies of office stationery to perform secretarial duties.
To receive and dispatch mail and maintain a pending system.
- Any other tasks as directed by management which fall within your capabilities.
Confidentiality:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE Grade A to C in Maths and English.
- Recognised qualification in secretarial skills / duties
Desirable
- Previous knowledge of working in primary care
Experience
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE Grade A to C in Maths and English.
- Recognised qualification in secretarial skills / duties
Desirable
- Previous knowledge of working in primary care
Experience
Desirable
- Experience of working in a GP practice
Employer details
Employer name
Meltham Road Surgery
Address
9 Meltham Road
Huddersfield
HD1 3UP
United Kingdom
Employer's website
https://www.melthamroadsurgery.co.uk (Opens in a new tab)
Employer details
Employer name
Meltham Road Surgery
Address
9 Meltham Road
Huddersfield
HD1 3UP
United Kingdom
Employer's website
https://www.melthamroadsurgery.co.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Shahda Chaudhry
+481484432935
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0824-26-0002
Job locations
9 Meltham Road
Huddersfield
HD1 3UP
United Kingdom
Privacy notice
Meltham Road Surgery's privacy notice (opens in a new tab)
Support links
© Crown copyright
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