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Healthcare Assistant (Zero Hour) - Wokingham

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Prometheus Safe and Secure Healthcare Assistant (Zero Hour) - Wokingham

The closing date is 27 January 2027

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Job summary

Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety.

Main duties of the job

Job Opportunity In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional well-being. Responsibilities will include: Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support Drive ambulances when required, ensuring safe, smooth and timely journeys Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction

About us

At Prometheus Safe & Secure, we believe diversity strengthens our team and enhances the care we deliver. We are committed to recruiting from all backgrounds and ensuring every applicant is treated with fairness, respect and dignity. When hiring, we base decisions on skills, experience and potential, not on race, gender, age, disability, religion, sexual orientation or any other characteristic. We actively seek to remove barriers from our recruitment process and support equal opportunity: from inclusive job descriptions to accessible interview arrangements. We welcome applications from people of all walks of life and encourage anyone who shares our values and commitment to safe, compassionate care to apply.

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

£14 to £16 an hour

Contract

Bank

Working pattern

Part-time

Reference number

oc-1793114957-5Q5B7

Job locations

Wokingham

RG41 2PY

United Kingdom


Job description

Job responsibilities

About the Role Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety. As a Healthcare Assistant, you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career. Job Opportunity In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional well-being. Responsibilities will include:

  • Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
  • Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
  • Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
  • Drive ambulances when required, ensuring safe, smooth and timely journeys
  • Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
  • Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests
  • Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority
  • Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
  • Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
  • Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
  • Essential Skills Mandatory:
  • Enhanced DBS clearance for both adults and children
  • Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
  • Right to work in the UK, without sponsorship
  • Desirable:
  • Experience in a healthcare support or compliance focused role
  • Excellent written and verbal communication skills
  • Strong attention to detail and focus on accuracy
  • Proactive, positive and able to work independently or as part of a team
  • Well organised with good time management skills
  • DE&I At Prometheus Safe & Secure, we believe diversity strengthens our team and enhances the care we deliver. We are committed to recruiting from all backgrounds and ensuring every applicant is treated with fairness, respect and dignity. When hiring, we base decisions on skills, experience and potential, not on race, gender, age, disability, religion, sexual orientation or any other characteristic. We actively seek to remove barriers from our recruitment process and support equal opportunity: from inclusive job descriptions to accessible interview arrangements. We welcome applications from people of all walks of life and encourage anyone who shares our values and commitment to safe, compassionate care to apply. Benefits
  • Employee Assistant Program
  • Free on-site parking at all bases
  • Free company uniform
  • Mandatory training
  • Enrolment in the companys pension scheme (The People Pension)
  • Job description

    Job responsibilities

    About the Role Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety. As a Healthcare Assistant, you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career. Job Opportunity In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional well-being. Responsibilities will include:

  • Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
  • Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
  • Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
  • Drive ambulances when required, ensuring safe, smooth and timely journeys
  • Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
  • Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests
  • Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority
  • Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
  • Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
  • Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
  • Essential Skills Mandatory:
  • Enhanced DBS clearance for both adults and children
  • Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
  • Right to work in the UK, without sponsorship
  • Desirable:
  • Experience in a healthcare support or compliance focused role
  • Excellent written and verbal communication skills
  • Strong attention to detail and focus on accuracy
  • Proactive, positive and able to work independently or as part of a team
  • Well organised with good time management skills
  • DE&I At Prometheus Safe & Secure, we believe diversity strengthens our team and enhances the care we deliver. We are committed to recruiting from all backgrounds and ensuring every applicant is treated with fairness, respect and dignity. When hiring, we base decisions on skills, experience and potential, not on race, gender, age, disability, religion, sexual orientation or any other characteristic. We actively seek to remove barriers from our recruitment process and support equal opportunity: from inclusive job descriptions to accessible interview arrangements. We welcome applications from people of all walks of life and encourage anyone who shares our values and commitment to safe, compassionate care to apply. Benefits
  • Employee Assistant Program
  • Free on-site parking at all bases
  • Free company uniform
  • Mandatory training
  • Enrolment in the companys pension scheme (The People Pension)
  • Person Specification

    Experience

    Essential

    • Essential Skills
    • Mandatory:
    • Enhanced DBS clearance for both adults and children
    • Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
    • Right to work in the UK, without sponsorship
    • Desirable:
    • Experience in a healthcare support or compliance focused role
    • Excellent written and verbal communication skills
    • Strong attention to detail and focus on accuracy
    • Proactive, positive and able to work independently or as part of a team
    • Well organised with good time management skills

    Person Specification

    Experience

    Essential

    • Essential Skills
    • Mandatory:
    • Enhanced DBS clearance for both adults and children
    • Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
    • Right to work in the UK, without sponsorship
    • Desirable:
    • Experience in a healthcare support or compliance focused role
    • Excellent written and verbal communication skills
    • Strong attention to detail and focus on accuracy
    • Proactive, positive and able to work independently or as part of a team
    • Well organised with good time management skills

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Prometheus Safe and Secure

    Address

    Wokingham

    RG41 2PY

    United Kingdom


    Employer's website

    https://www.psecure.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Prometheus Safe and Secure

    Address

    Wokingham

    RG41 2PY

    United Kingdom


    Employer's website

    https://www.psecure.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Deputy Service Delivery Manager

    Nazmeen Begum

    [email protected]

    Details

    Date posted

    30 October 2026

    Pay scheme

    Other

    Salary

    £14 to £16 an hour

    Contract

    Bank

    Working pattern

    Part-time

    Reference number

    oc-1793114957-5Q5B7

    Job locations

    Wokingham

    RG41 2PY

    United Kingdom


    Privacy notice

    Prometheus Safe and Secure's privacy notice (opens in a new tab)

    Support links

    © Crown copyright

    Market insight

    62 513 £

    Based on 24 offers with salary for Jobs in Wokingham

    Full salary breakdown

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