Central Team Administrator

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Operose Health Central Team Administrator

The closing date is 13 November 2026

Apply for this job

Job summary

Job title: Central Team Administrator Location: Carpenters Practice Salary: Depending on experience Hours: 37.5 per week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsib

Main duties of the job

The role of Central Team Administrator at Operose Health is positioned at Carpenters Practice in Newham, offering a permanent job type with a competitive salary that depends on experience. Operose Health's mission revolves around improving access, outcomes, and patient experience in primary care through scale delivery. The company empowers colleagues to adhere to values encapsulated by the acronym CARE - Caring, Ambitious, Resourceful, and Excellence. Primary responsibilities include managing patient queries, appointment requests, healthcare records, emailing, scanning, coding clinical correspondence, processing prescription requests, and utilising information systems for efficient workflow processes. Ideal candidates possess reception or customer care experience, excellent communication skills, basic PC proficiency (Word, Excel, email), and adherence to processes, maintaining confidentiality and data security. While NHS experience is advantageous, it is not mandatory for applicants.

About us

Operose Health is a healthcare provider delivering primary care services at scale with a primary goal of improving access, outcomes, and patient experience. The organisation is deeply committed to its community-centric mission and strives to transform patient care through innovative practices and a passion for excellence. Operose Health values are encapsulated by the acronym CARE, emphasizing the principles of Caring, Ambitious, Resourceful, and Excellence. These values guide the company's mission to empower its employees and enhance the quality of services offered to patients and NHS partners. Staff at Operose Health are encouraged to embrace these values, serving as empowered advocates in the mission to redefine primary care standards, ensuring compassionate, ambitious, and resourceful healthcare solutions while maintaining excellence for all stakeholders involved.

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

£25,838 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1569512767

Job locations

Operose Health

Newham

E15 2JA

United Kingdom

Job description

Job responsibilities

Job title:Central Team Administrator

Location: Carpenters Practice

Salary:Depending on experience

Hours:37.5 per week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

What we look for in new colleagues:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job description

Job responsibilities

Job title:Central Team Administrator

Location: Carpenters Practice

Salary:Depending on experience

Hours:37.5 per week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

What we look for in new colleagues:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Reception or customer care experience is essential. Excellent communication skills, both spoken and written, are necessary. Basic PC skills such as proficiency in Word, Excel, and email are required. Candidates should be able to work within processes and procedures while maintaining confidentiality and data security. Previous experience working in the NHS is welcome but not essential.

Person Specification

Qualifications

Essential

• Reception or customer care experience is essential. Excellent communication skills, both spoken and written, are necessary. Basic PC skills such as proficiency in Word, Excel, and email are required. Candidates should be able to work within processes and procedures while maintaining confidentiality and data security. Previous experience working in the NHS is welcome but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Operose Health

Address

Operose Health

Newham

E15 2JA

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Operose Health

Address

Operose Health

Newham

E15 2JA

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Operose Health

[email protected]

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

£25,838 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1569512767

Job locations

Operose Health

Newham

E15 2JA

United Kingdom

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Operose Health's privacy notice (opens in a new tab)

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