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Healthcare Support Worker

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Employment type not specifiedExperience not specifiedMargate

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Kent and Medway Mental Health NHS Trust Healthcare Support Worker

The closing date is 13 November 2026

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Job summary

We are looking to recruit two Band 3 Healthcare Support Workers to join our busy team at Thanet Mental Health Unit in Margate. We have one vacancy on Woodchurch Ward and one vacancy on Sevenscore Ward whichare specialist NHS inpatient psychiatric units for older adults.

The Healthcare Support Worker is a key member of the multidisciplinary care team and will have continuing responsibility to deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient's care plan.

Please note we are unable to provide Visa Sponsorship for these posts.

Main duties of the job

  • Recording and reporting accurately any changes related to the patient's current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
  • Recording care given and reporting omissions accurately and in a timely manner.
  • Supporting and carrying out therapeutic observations as required and instructed.
  • Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
  • Supporting new team members.
  • Demonstrating a professional approach to work, and abide by the Trust values.
  • To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
  • Undertake and maintain all essential training to role.
  • Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
  • Balancing all aspects of the job role across the 7-day working pattern.
  • Being flexible and responsive to competing demands.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0799-E

Job locations

Thanet Mental Health Unit

164, Ramsgate Road

Margate

CT9 4BF

United Kingdom


Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

Person Specification

Experiennce

Essential

  • A varied and considerable experience of working within Mental Health/Learning Disabilities setting.

Desirable

  • NHS Experience

Qualifications

Essential

  • Computer literate.
  • Level 3 Qualification in Health and Social care or equivalent
  • Care Certificate or ability to obtain within 6 months.

Person Specification

Experiennce

Essential

  • A varied and considerable experience of working within Mental Health/Learning Disabilities setting.

Desirable

  • NHS Experience

Qualifications

Essential

  • Computer literate.
  • Level 3 Qualification in Health and Social care or equivalent
  • Care Certificate or ability to obtain within 6 months.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Thanet Mental Health Unit

164, Ramsgate Road

Margate

CT9 4BF

United Kingdom


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Thanet Mental Health Unit

164, Ramsgate Road

Margate

CT9 4BF

United Kingdom


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Tom Turbefield

[email protected]

01843268910

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0799-E

Job locations

Thanet Mental Health Unit

164, Ramsgate Road

Margate

CT9 4BF

United Kingdom


Supporting documents

Privacy notice

Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

57 696 £

Based on 5 offers with salary for Jobs in Margate

Full salary breakdown

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