Medical Receptionist
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Firdale Medical Centre Medical Receptionist
The closing date is 20 September 2026
Job summary
An opportunity has arisen for a part time medical receptionist to join our friendly and hardworking GP practice to cover maternity leave. As part of the Clinical Support team you will be involved in assisting the clinical staff dealing with both inbound enquiries from patients, as well as assisting outbound calls and liaising with patients.
We need a motivated person who likes to be a part of the team but is also able to work independently on their own initiative. You should be flexible as additional hours may be required by mutual agreement to cover colleagues holidays and other absence. Knowledge of medical terminology and experience of working in healthcare is desired but not essential as full training will be provided. It would be beneficial if you had previous reception or administration experience, strong customer service skills, experience of using IT systems, good telephone manner and good level of resilience.
Main duties of the job
The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list.
- Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
- Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming and outgoing mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning
About us
Firdale Medical Centre is a member of Northwich Primary Care Network. We currently look after over 11500 patients as well as mentor and support one of the local nursing homes.
The practice is led by four GP partners, and we employ five salaried doctors. To complete the clinical team we have two nurses, health care assistant, a pharmacist, pharmacy technician and two Musculo-skeletal (MSK) specialists.
We are also teaching practice supporting foundation and specialty doctors.
We like to think there is more to work than roles and responsibilities and it is essential for everyone to feel a part of the team and able to contribute to the services we provide.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£13.05 an hour
Contract
Fixed term
Duration
5 months
Working pattern
Full-time, Part-time
Reference number
A2646-26-0006
Job locations
Firdale Medical Centre
Firdale Road
Northwich
Cheshire
CW8 4AZ
United Kingdom
Job description
Job responsibilities
The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list.
- Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
- Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming and outgoing mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning
Job responsibilities
The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list.
- Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
- Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming and outgoing mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning
Person Specification
Experience
Desirable
- Experience of working in a GP practice
Experience
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Firdale Medical Centre
Address
Firdale Medical Centre
Firdale Road
Northwich
Cheshire
CW8 4AZ
United Kingdom
Employer's website
https://www.firdalemedicalcentre.nhs.uk (Opens in a new tab)
Employer details
Employer name
Firdale Medical Centre
Address
Firdale Medical Centre
Firdale Road
Northwich
Cheshire
CW8 4AZ
United Kingdom
Employer's website
https://www.firdalemedicalcentre.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Marek Matuszczak
01606544300
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£13.05 an hour
Contract
Fixed term
Duration
5 months
Working pattern
Full-time, Part-time
Reference number
A2646-26-0006
Job locations
Firdale Medical Centre
Firdale Road
Northwich
Cheshire
CW8 4AZ
United Kingdom
Privacy notice
Firdale Medical Centre's privacy notice (opens in a new tab)
Support links
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