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BETA Your feedback will help us to improve this service.

Betsi Cadwaladr University Health Board Secretary

The closing date is 22 September 2026

Apply for this job

Job summary

Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Adult Continence Service Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.

Main duties of the job

The purpose of this position is to provide an efficient and comprehensive administrative service within the Adult ContinenceService. Act as the first point of contact for telephone communication for the team.

The Clerical Officer is required to work correctly and independently, within post-training guidelines. Using their own initiative and judgment, rather than overseeing them, decide when necessary to consult with their manager. All duties must be performed in accordance with Department and Board of Health Policy.

The ability to speak Welsh is desirable for this job; Welsh and/or English speakers are welcome to apply in the same way.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC463-0926

Job locations

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills

Essential

• Team player
• Organisational skills
• Communication skills
• Customer Service

Desirable

• WPAS
• CIVICA Scheduling System

Education/Qualifications

Essential

• GCSEs Grade C and above in English and Maths or equivalent experience
• NVQ Level 2 in Administration or equivalent experience
• IT qualification or equivalent level of experience using Microsoft packages
• RSA/OCR Level 2 or equivalent experience

Desirable

• ECDL
• AMSPAR -City & Guilds level 3
• Previous NHS experience

Person Specification

Skills

Essential

• Team player
• Organisational skills
• Communication skills
• Customer Service

Desirable

• WPAS
• CIVICA Scheduling System

Education/Qualifications

Essential

• GCSEs Grade C and above in English and Maths or equivalent experience
• NVQ Level 2 in Administration or equivalent experience
• IT qualification or equivalent level of experience using Microsoft packages
• RSA/OCR Level 2 or equivalent experience

Desirable

• ECDL
• AMSPAR -City & Guilds level 3
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Continence Matron

Lisa Mak Watkins

[email protected]

03000855981

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC463-0926

Job locations

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

United Kingdom

Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)

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