Ward Administrator

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Sussex Partnership NHS Foundation Trust Ward Administrator

The closing date is 01 October 2026

Apply for this job

Job summary

We are looking for an experienced, enthusiastic and well-organised Ward Administrator to join our team on a 19-bedded Acute Mental Health Ward. You will be required to work to a high standard of accuracy, demonstrate excellent organisational skills, and show initiative in planning and prioritising your own workload in a way that actively supports the smooth running of the ward.

This is a part-time job share opportunity, working Monday to Wednesday, alongside another Ward Administrator who works Thursday and Friday. Due to the nature of the role, this is an on-site position.

Working within a busy, fast paced and sometimes challenging inpatient environment, you will play a pivotal role in supporting ward based services at Langley Green Hospital. The ward office can at times be noisy, and the role requires resilience, flexibility, and the ability to manage competing priorities effectively.

Good IT skills are essential, including Outlook, Word, Excel and electronic patient record systems such as SystmOne (training will be provided), alongside strong communication and interpersonal skills to liaise effectively with the multidisciplinary team and handle telephone enquiries professionally and confidentially.

You may receive complex calls from patients, carers, and professionals, which must be managed appropriately, so a calm and professional telephone manner is essential.

You will receive ongoing support, supervision and training opportunities.

Main duties of the job

• Act as first point of contact for the ward, managing reception duties, telephone calls, emails, and general enquiries
• Maintain accurate and up to date patient records on clinical systems such as SystmOne
• Undertake a range of administrative duties including scanning, filing, typing, photocopying, and document management
• Coordinate and schedule meetings, appointments, and ward related activities
• Support effective communication between clinical staff, patients, carers, and external agencies
• Order, receive, and monitor stock and supplies for the ward
• Support data entry, reporting, and information management requirements
• Ensure confidentiality is maintained in line with Trust policies and data protection requirements
• Provide flexible administrative support to the wider ward team as required

About us

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discount
• Free on site car park

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

354-AN-21035-1

Job locations

Langley Green Hospital

Crawley

RH11 7EJ

United Kingdom

Job description

Job responsibilities

Please refer to the Job Description for further detailed information about the responsibilities, requirements, and expectations of this role.

Job description

Job responsibilities

Please refer to the Job Description for further detailed information about the responsibilities, requirements, and expectations of this role.

Person Specification

Qualifications

Essential

• NVQ 3 or equivalent qualifications
• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

• Proven experience of a range of administrative procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of developing, managing and maintaining office information systems
• Experience of working as part of a team

Person Specification

Qualifications

Essential

• NVQ 3 or equivalent qualifications
• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

• Proven experience of a range of administrative procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of developing, managing and maintaining office information systems
• Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Langley Green Hospital

Crawley

RH11 7EJ

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Langley Green Hospital

Crawley

RH11 7EJ

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Jane Low

[email protected]

077738757365

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

354-AN-21035-1

Job locations

Langley Green Hospital

Crawley

RH11 7EJ

United Kingdom

Supporting documents

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