Deputy Practice Manager (Maternity Cover)
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Primary Care Careers Deputy Practice Manager (Maternity Cover)
The closing date is 30 September 2026
Job summary
Tile House Surgery are seeking an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026. This is an excellent opportunity for an experienced primary care administrator or deputy manager to take on a key operational role within a well-established and progressive GP practice in Brentwood.
Working closely alongside the Practice Manager, you will play an integral role in the day-to-day management of our busy 4-partner, 4-salaried GP practice, supported by a full multidisciplinary clinical team. This is a hands-on position requiring extensive knowledge of GP clinical systems, practice processes and the NHS e-Referral Service (e-RS). The successful candidate will be confident managing operational demands, overseeing administrative workflows, resolving day-to-day issues and ensuring the smooth and efficient running of practice services. You will be committed to maintaining high standards of patient care and service delivery while supporting the continued development of the practice.
The ideal candidate will have strong organisational and communication skills, experience working within general practice, and a thorough understanding of primary care systems and processes. The ability to work independently, prioritise effectively and adapt to the changing demands of a busy GP environment is essential.
Main duties of the job
- Act as a primary point of contact for staff queries regarding practice policies, procedures, systems, and day-to-day operations
- Provide guidance and support to clinical and administrative teams to ensure efficient service delivery
- Support the Practice Manager in implementing practice policies, procedures, and service improvements
- Undertake a variety of ad hoc administrative and operational tasks to support practice management objectives
- Provide management cover and operational support in the absence of the Practice Manager
- Coordinate onboarding and offboarding processes for all staff, including system access, Smartcards, telephony, and relevant NHS platforms
- Coordinate Medical Student rotas and placements
- Assist with workforce planning and rota management across clinical teams
- Monitor mandatory training and e-learning compliance and follow up with staff where required
- Support telephony systems, including X-on configuration, messaging updates, and issue resolution
- Ensure effective use of practice systems and support staff with technical queries
- Act as the Practice Privacy Officer
- Ensure records and documentation are maintained in accordance with NHS and practice requirements
- Support compliance with CQC standards, NHS contractual requirements, and relevant legislation
- Coordinate housebound vaccination services and associated patient lists
- Support the delivery and administration of practice research projects
About us
We are a large trainingpractice, serving a patient population of13,000. We pride ourselves on the level of care we provide to our patients and staff.We use SystmOneclinical system, have a history of very good QOF achievement and CQC rating of Good across all domains.
We can offer the following benefits:
- Supportive and friendly environment
- Flexible working hours within the constraints of surgery opening hours and cover required
- Peer support
- 25 days holiday (pro rata)
- NHS pension
- Free on-site parking
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
29993
Job locations
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
- Significant experience within an NHS GP Practice environment
- Experience supporting and advising multidisciplinary teams
- Knowledge of primary care operational processes
- Experience working with SystmOne, eRS referral system, ICE pathology system and clinical pathways
- Knowledge of vaccination programme delivery and NHS contractual requirements
- Excellent organisational and prioritisation skills
- Ability to manage confidential information appropriately.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Experience supporting and advising staff
- Ability to manage competing priorities and work under pressure
- IT systems administration and troubleshooting skills
- Ability to work independently and use initiative
- Competent in Microsoft Office and SystmOne clinical practice system
Desirable
- Experience of rota coordination.
- Experience supporting research activity within primary care
- Knowledge of CQC standards and NHS contractual requirements
Qualifications
Essential
- We are seeking an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026.
Experience
Essential
- Significant experience within an NHS GP Practice environment
- Experience supporting and advising multidisciplinary teams
- Knowledge of primary care operational processes
- Experience working with SystmOne, eRS referral system, ICE pathology system and clinical pathways
- Knowledge of vaccination programme delivery and NHS contractual requirements
- Excellent organisational and prioritisation skills
- Ability to manage confidential information appropriately.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Experience supporting and advising staff
- Ability to manage competing priorities and work under pressure
- IT systems administration and troubleshooting skills
- Ability to work independently and use initiative
- Competent in Microsoft Office and SystmOne clinical practice system
Desirable
- Experience of rota coordination.
- Experience supporting research activity within primary care
- Knowledge of CQC standards and NHS contractual requirements
Qualifications
Essential
- We are seeking an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruitment Team
Tile House Surgery
01206918760
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
29993
Job locations
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Supporting documents
Privacy notice
Primary Care Careers's privacy notice (opens in a new tab)
Support links
© Crown copyright
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