Medical Secretary
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Countess of Chester Hospital NHS Foundation Trust Medical Secretary
The closing date is 22 September 2026
Job summary
Working Full time: 37.5 hours per week
An opportunity has arisen within the Planned Care Division for a MedicalSecretary. The post holder will work in the Ophthalmology Department within The Countess of Chester Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants and wider team.
We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.
Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.
A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology also would be an advantage
Main duties of the job
You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service and achieving excellence by providing a comprehensive secretarial service and administration support to the Team.
You will be expected to work with minimum supervision but within a close-knit team. All work must be carried out in a timely and accurate manner, with confidentiality being maintained at all times.
Some of the main duties of the job include organising the clinical diaries, typing clinic letters and arranging clinic appointments, all whilst maintaining the highest standard of care.
About us
The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds. o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility. o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
210-2026-449-A
Job locations
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications
Essential
- NVQ Level II or III in Business Administration/Customer Services/ Information Technology
- GCSE standard (English) or equivalent
Desirable
- RSA 3 Typing / office-related qualification/s and evidence of their use or equivalent experience
- CLAIT, BTEC, AMSPAR
- Supervisory Certificate
Knowledge
Essential
- Recent secretarial/administrative experience
- Audio typing experience
- Knowledge of Microsoft Office Packages
Desirable
- Experience as medical support secretary or medical audio typist
- Knowledge of Medical Terminology
- Knowledge of NHS or other health/social care settings
Skills
Essential
- Reliability and flexibility
- Can do / positive attitude
- Adaptable and the ability to cope well with change
- Excellent interpersonal and communication skills, with ability to communicate clearly and appropriately with people at varying levels
Qualifications
Essential
- NVQ Level II or III in Business Administration/Customer Services/ Information Technology
- GCSE standard (English) or equivalent
Desirable
- RSA 3 Typing / office-related qualification/s and evidence of their use or equivalent experience
- CLAIT, BTEC, AMSPAR
- Supervisory Certificate
Knowledge
Essential
- Recent secretarial/administrative experience
- Audio typing experience
- Knowledge of Microsoft Office Packages
Desirable
- Experience as medical support secretary or medical audio typist
- Knowledge of Medical Terminology
- Knowledge of NHS or other health/social care settings
Skills
Essential
- Reliability and flexibility
- Can do / positive attitude
- Adaptable and the ability to cope well with change
- Excellent interpersonal and communication skills, with ability to communicate clearly and appropriately with people at varying levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Countess of Chester Hospital NHS Foundation Trust
Address
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Employer's website
https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)
Employer details
Employer name
Countess of Chester Hospital NHS Foundation Trust
Address
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Employer's website
https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Assistant Service Manager
Sophie Collings
01244364225
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
210-2026-449-A
Job locations
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Supporting documents
Privacy notice
Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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