Health Care Support Worker - Frailty Support Worker
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Hywel Dda University Health Board Health Care Support Worker - Frailty Support Worker
The closing date is 17 September 2026
Job summary
An exciting opportunity has arisen for a Band 3 Frailty Support Worker on Ward 3 in Prince Philip Hospital, Llanelli.
The post offers the opportunity to develop your skills and experience in caring for frail patients. Dementia and frailty are a growing challenge within healthcare, and we, as healthcare professionals are at the forefront of providing the dignity, support and care that people deserve. The aim of the role would be to improve the patient experience. You would be expected to promote the patients' independence by focusing on their mobility, nutrition and hydration in order to maintain and maximize their functional ability.
Main duties of the job
The post holder should hold an NVQ level 3 in Health or equivalent. They will need to demonstrate that they have good communication skills and that they are an excellent team player as well as being able to work alone. They will be expected to work alongside both the nursing and the therapies team.
The post will include working 7 days a week, with no night duty.
The ability to speak Welsh is essential for this post.
Welsh Language Level 1 is essential for this role. The Level 1 requirement in our Welsh language matrix is;
- Pronounce Welsh words, place names, department names, etc.
- Greet and understand a greeting.
- Use basic everyday words and phrases, e.g. thank you, please, excuse me, etc.
- Understand / pass on simple verbal requests of a routine / familiar / predictable kind using simple language, e.g. 'May I speak to...'.
The Language Matrix can be found in the attachments
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
100-ACS190-0826-A
Job locations
Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is essential for this post. The Health Board offers a variety of learning options and staff support to help you further develop your skills if necessary during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is essential for this post. The Health Board offers a variety of learning options and staff support to help you further develop your skills if necessary during the course of your employment with us.
Person Specification
Language Skills
Essential
- Welsh Speaker (Level 1)
Qualifications and Knowledge
Essential
- Numeracy and literacy to at least GCSE level or equivalent
- NVQ / Diploma at level 3 in Health and or relevant qualification.
- Record of professional development
Experience
Essential
- Recent clinical experience of working within a relevant healthcare or social care environment.
- Experience of working as part of a team.
- Willingness to attend to further training
Desirable
- Recognise the importance of fundamentals of care.
- Recognise rehabilitation principles and enabling patient to optimise independence.
Language Skills
Essential
- Welsh Speaker (Level 1)
Qualifications and Knowledge
Essential
- Numeracy and literacy to at least GCSE level or equivalent
- NVQ / Diploma at level 3 in Health and or relevant qualification.
- Record of professional development
Experience
Essential
- Recent clinical experience of working within a relevant healthcare or social care environment.
- Experience of working as part of a team.
- Willingness to attend to further training
Desirable
- Recognise the importance of fundamentals of care.
- Recognise rehabilitation principles and enabling patient to optimise independence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Hywel Dda University Health Board
Address
Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Ward sister
Alix Maguire
0154783130
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
100-ACS190-0826-A
Job locations
Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Supporting documents
Privacy notice
Hywel Dda University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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