Healthcare Support Worker Older Persons Mental Health Community
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Hampshire and Isle of Wight Healthcare NHS Foundation Trust Healthcare Support Worker Older Persons Mental Health Community
The closing date is 27 September 2026
Job summary
We have exciting opportunities across our Older Persons Mental Health Community Team in Petersfield/Bordon and Winchester.
As a Healthcare support worker, you will offer diagnostic support to those diagnosed with dementia and supporting individuals with other mental health diagnosis to feel included in the community to continue to manage their own wellbeing and independence at home, as well as providing support and signposting to families and their carers.
To be a successful member of our teams you will need to be motivated, passionate and have a genuine interest in working with older people. You will need to be able to demonstrate a real commitment to providing high quality and compassionate care to patients and their families and be a supportive team member.
The service runs Monday- Friday 09.00-17.00 and there is space later in application to state preferred location. You will need a full UK driving license and access to a car.
Please note for the Petersfield/Bordon role is part time of 22.5 hours.
If you have any questions please don't hesitate to reach out to our teams. Anke as above for Winchester and mailto:[email protected] for Petersfield/Bordon.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
Main duties of the job
To support patients with dementia and their carers in their home environment through post diagnostic follow-up, signposting, providing carer's support and education.
To support people with functional mental health problems and their carers in the home environment through challenging times by working alongside the wider team.
To support the team, including nurses, doctors, psychologists through flexible and proactive working.
To support the duty nurse with answering incoming calls, referring, and signposting to agencies.
To be competent in reviewing mental state, identifying risks and safeguarding concerns.
To effectively communicate with the wider team.
To accurately record service user information.
To manage a caseload.
To develop a care plan in collaboration with the patient and carer of goals to be achieved during HCSW provided care.
To undertake baseline physical observations.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
348-SYN-11385
Job locations
Chase Community Hospital
Conde Way
Bordon
Hampshire
GU35 0YZ
United Kingdom
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Literacy and numeracy skills
- Previous experience in care
- Basic computer skills
- Driver's licence B -- have access to a car (with business insurance in your name) for full-time use
Qualifications
Essential
- Literacy and numeracy skills
- Previous experience in care
- Basic computer skills
- Driver's licence B -- have access to a car (with business insurance in your name) for full-time use
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Chase Community Hospital
Conde Way
Bordon
Hampshire
GU35 0YZ
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Chase Community Hospital
Conde Way
Bordon
Hampshire
GU35 0YZ
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Hiring Manager
Anke Muylaert
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
348-SYN-11385
Job locations
Chase Community Hospital
Conde Way
Bordon
Hampshire
GU35 0YZ
United Kingdom
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
Supporting documents
Privacy notice
Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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