Health Care Support Worker - Mental Health/Learning Disabilities
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Swansea Bay University Health Board Health Care Support Worker - Mental Health/Learning Disabilities
The closing date is 20 September 2026
Job summary
Health Care Support Worker Vacancy Band 3
Have you ever thought what it would be like to work as a Health Care Support Worker within Mental Health or Learning Disabilities Services.
We are looking for a hardworking, caring, compassionate and empathetic Health Care Support Worker to come and join our enthusiastic and dedicated team.
If you're passionate about delivering the best care possible, have excellent communication skills and are willing to work as part of a committed and skilled multi-disciplinary team then we would love to hear from you.
Main duties of the job
The post holder will be responsible for following care plans and recording all personally generated observations and documenting care given in individual's notes.
If you have previous experience working within a healthcare setting and / or healthcare qualifications, we are very keen to hear from you.
You will be undertaking a vital role in maintaining quality care and be part in the recovery of our patients.
You will be carrying out several assigned clinical and care tasks related with direct patient care which can have a truly remarkable impact.
Key duties include recording of Daily Observations and how patients present themselves, supporting patients to have a structured day, escorting patients within the community, Vital Signs, Manual Handling, Infection Prevention and Control, Safeguarding, Hydration & Nutrition checks.
You will need to have:
- Excellent communication and interpersonal skills.
- A positive and caring attitude
- An organised methodical approach
- Ability to be flexible
- A desire to provide excellent quality individualised and holistic care to patients and families
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
130-ACS158-0926
Job locations
Glanrhyd Hospital
Tondu Road
Bridgend
CF31 4LN
United Kingdom
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- Level 3 NVQ in mental health/QCF Level 3 in Health & Social Care or Equivalent
Experience
Essential
- Clinical experience working with patients who have complex mental and social needs
Desirable
- Experience of nursing/managing violence & aggression
Qualifications
Essential
- Level 3 NVQ in mental health/QCF Level 3 in Health & Social Care or Equivalent
Experience
Essential
- Clinical experience working with patients who have complex mental and social needs
Desirable
- Experience of nursing/managing violence & aggression
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Swansea Bay University Health Board
Address
Glanrhyd Hospital
Tondu Road
Bridgend
CF31 4LN
United Kingdom
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Swansea Bay University Health Board
Address
Glanrhyd Hospital
Tondu Road
Bridgend
CF31 4LN
United Kingdom
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Ward Manager
Emma Davies
01656753171
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
130-ACS158-0926
Job locations
Glanrhyd Hospital
Tondu Road
Bridgend
CF31 4LN
United Kingdom
Supporting documents
Privacy notice
Swansea Bay University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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