Ambulance Care Assistant (Relief) - Dunstable
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East of England Ambulance Service Ambulance Care Assistant (Relief) - Dunstable
The closing date is 30 September 2026
Job summary
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Every day is different as an ACA and you could really make a difference to our patients.
This vacancy is for positions at our Dunstable site. We ask that applicants live within a 25mile / 60 minute journey from their preferred base. Please ensure this is a suitable location for you before submitting your application
Previous unsuccessful applicants need not apply.
Main duties of the job
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.
You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
You need a full UK manual car driving licence, with one years driving experience.(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role with EEAST PTS would start with a 3 week paid training course (Monday - Friday). The training involves clinical training to be a 'First Person on Scene', patient transport driver training, and a full uniform is provided.
You MUST be able to commit to undertaking the training course as outlined above.
Learners are entitled to mileage to and from the allocated learning centre, claimable mileage is anything above the mileage to and from your allocated base station (eg. Home to Dunstable station).
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
247-PTS-ACAD-1225-Y
Job locations
Dunstable
Dunstable
LU6 3DH
United Kingdom
Job description
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Job description
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications
Essential
- Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
- Literate and numerate to Trust tested level.
Desirable
- C1 category licence.
- Maths and English GCSE grade C or above or equivalent.
- Advanced Driving certification.
Knowledge, Experience & Skills
Essential
- Experience of dealing with people, demonstrating Experience of working to deadlines and in time frames.customer care skills.
- Experience of working with the public, demonstrating sound customer care skills.
- Experience of working in a fast-paced environment, and ability to remain calm and professional.
- Awareness of Safeguarding Policy and Procedures.
Desirable
- Knowledge of Patient Transport Services.
- Previous work in a caring profession.
- IT literate.
Qualifications
Essential
- Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
- Literate and numerate to Trust tested level.
Desirable
- C1 category licence.
- Maths and English GCSE grade C or above or equivalent.
- Advanced Driving certification.
Knowledge, Experience & Skills
Essential
- Experience of dealing with people, demonstrating Experience of working to deadlines and in time frames.customer care skills.
- Experience of working with the public, demonstrating sound customer care skills.
- Experience of working in a fast-paced environment, and ability to remain calm and professional.
- Awareness of Safeguarding Policy and Procedures.
Desirable
- Knowledge of Patient Transport Services.
- Previous work in a caring profession.
- IT literate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Ambulance Service
Address
Dunstable
Dunstable
LU6 3DH
United Kingdom
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)
Employer details
Employer name
East of England Ambulance Service
Address
Dunstable
Dunstable
LU6 3DH
United Kingdom
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Delivery Manager
Elaine Lawrence
07729000302
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
247-PTS-ACAD-1225-Y
Job locations
Dunstable
Dunstable
LU6 3DH
United Kingdom
Supporting documents
Privacy notice
East of England Ambulance Service's privacy notice (opens in a new tab)
Support links
© Crown copyright
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