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Connect Healthcare Rotherham CIC Service Support Assistant

The closing date is 28 September 2026

Apply for this job

Job summary

The job overview of this advert can be found in the attached job description and person specification.

Main duties of the job

The main duties of this advert can be found in the attached job description and person specification.

About us

Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.

The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.

Our Vision

We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

CHR - 8293256

Job locations

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Person Specification

Qualifications

Essential

• Educated to NVQ Level 2 or equivalent experience

Knowledge

Essential

• Administrative / secretarial experience
• Good working knowledge of MS Office systems including: Word, Excel and Outlook
• Understanding of Confidentiality and Data Protection
• Strong organisational skills
• Knowledge of GP clinical systems (SystmOne)

Desirable

• Knowledge of NHS Primary Care / General Practice

Skills

Essential

• Data entry / keen eye for detail

Desirable

• Experience / Knowledge of NHS Issues

Communication Skills

Essential

• Able to maintain productive relationships with all levels of staff
• Effective team working
• Good standard of literacy/English language skills
• Able to maintain professionalism when dealing with stressful situations

Autonomy / Freedom to act

Essential

• Able to work on own initiative, organising and prioritising own workload
• Used to working under pressure and to tight deadlines

Values & Behaviour

Essential

• Commitment to and focused on quality, promotes high standards in all they do
• Consistently thinks about how their work links to the patients of Rotherham and the services they rely on
• Values diversity and difference, operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Equality, diversity and Inclusion

Essential

• Understanding of and commitment to equality of opportunity and good working relationships

Other

Essential

• An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
• Professional, calm and efficient manner

Person Specification

Qualifications

Essential

• Educated to NVQ Level 2 or equivalent experience

Knowledge

Essential

• Administrative / secretarial experience
• Good working knowledge of MS Office systems including: Word, Excel and Outlook
• Understanding of Confidentiality and Data Protection
• Strong organisational skills
• Knowledge of GP clinical systems (SystmOne)

Desirable

• Knowledge of NHS Primary Care / General Practice

Skills

Essential

• Data entry / keen eye for detail

Desirable

• Experience / Knowledge of NHS Issues

Communication Skills

Essential

• Able to maintain productive relationships with all levels of staff
• Effective team working
• Good standard of literacy/English language skills
• Able to maintain professionalism when dealing with stressful situations

Autonomy / Freedom to act

Essential

• Able to work on own initiative, organising and prioritising own workload
• Used to working under pressure and to tight deadlines

Values & Behaviour

Essential

• Commitment to and focused on quality, promotes high standards in all they do
• Consistently thinks about how their work links to the patients of Rotherham and the services they rely on
• Values diversity and difference, operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Equality, diversity and Inclusion

Essential

• Understanding of and commitment to equality of opportunity and good working relationships

Other

Essential

• An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
• Professional, calm and efficient manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Services manager

Jacqueline Hatfield

[email protected]

01709850427

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

CHR - 8293256

Job locations

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Supporting documents

Privacy notice

Connect Healthcare Rotherham CIC's privacy notice (opens in a new tab)

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