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Healthcare Assistant

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FCMSBlackpool

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FCMS Healthcare Assistant

The closing date is 04 October 2026

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Job summary

Welcome to FCMS!

Post: Health Care Assistant

Pay: £13.26 depending on qualifications and experience

Hours: Bank

Accountable to: Head of Clinical Workforce

Base: Newfield House, Blackpool.

*Please note that our roles are not being considered for sponsorship currently*

Overview of Role: We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidate should be approachable and display excellent communication skills, compassion and a non-judgemental attitude. We are looking for a Health care assistant to join the team on a bank basis, covering all the services within Inclusion Health.

Main duties of the job

Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.

Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.

Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.

The targeted demand management service offers a wound care service in Fleetwood on weekly basis, and a health care assistant led health check service every two weeks.

About us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£13.26 an hour

Contract

Bank

Working pattern

Part-time

Reference number

U0051-26-0063

Job locations

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom


Job description

Job responsibilities

We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.

Day to Day Duties to include, but not exhaustive:

Support the Management team to ensure all QOF Targets are met

Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise, and manage own workload in a manner that maintains and promotes quality

Deliver care according to local and national guidelines

Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making

Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management

Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.

Clinical practice:

To support qualified clinicians in supporting patients seen within the Complex Lives services

To provide advice for patients with presenting conditions with support of qualified clinicians

To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.

Patient education and health promotion

Work to attain the service KPIs and targets.

Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.

To ensure mandatory training is kept up to date.

Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.

Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.

Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Job description

Job responsibilities

We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.

Day to Day Duties to include, but not exhaustive:

Support the Management team to ensure all QOF Targets are met

Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise, and manage own workload in a manner that maintains and promotes quality

Deliver care according to local and national guidelines

Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making

Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management

Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.

Clinical practice:

To support qualified clinicians in supporting patients seen within the Complex Lives services

To provide advice for patients with presenting conditions with support of qualified clinicians

To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.

Patient education and health promotion

Work to attain the service KPIs and targets.

Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.

To ensure mandatory training is kept up to date.

Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.

Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.

Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • NVQ level 3 or equivalent
  • Venepuncture
  • Wound care
  • Ability to record ECGs and observations

Desirable

  • Ear syringing
  • Diabetic Foot Checks

Experience

Essential

  • Passion for working with this patient group.
  • Experience of working in GP or Practice, Community, ED or Urgent Care
  • Experience working with vulnerable or complex groups of patients.
  • Ability to work as a team member.
  • Able to exercise initiative in organisation and prioritising.
  • Good communication skills both written and oral
  • Good Interpersonal skills

Desirable

  • Health Promotion Experience
  • Up to date with Mandatory Training including Safeguarding Level 3
  • Knowledge of EMIS computer systems
  • Basic IT skills

Other

Essential

  • Willing / able to attend appropriate training.
  • Commitment to own personal development.

Communication

Essential

  • Good communication skills both written and oral
  • Good Interpersonal skills
  • Enthusiastic and committed about the role.
  • Flexible
  • Ability to diffuse difficult situations and deal with difficult members of the public.
  • Positive and confident disposition

Person Specification

Qualifications

Essential

  • Good standard of general education
  • NVQ level 3 or equivalent
  • Venepuncture
  • Wound care
  • Ability to record ECGs and observations

Desirable

  • Ear syringing
  • Diabetic Foot Checks

Experience

Essential

  • Passion for working with this patient group.
  • Experience of working in GP or Practice, Community, ED or Urgent Care
  • Experience working with vulnerable or complex groups of patients.
  • Ability to work as a team member.
  • Able to exercise initiative in organisation and prioritising.
  • Good communication skills both written and oral
  • Good Interpersonal skills

Desirable

  • Health Promotion Experience
  • Up to date with Mandatory Training including Safeguarding Level 3
  • Knowledge of EMIS computer systems
  • Basic IT skills

Other

Essential

  • Willing / able to attend appropriate training.
  • Commitment to own personal development.

Communication

Essential

  • Good communication skills both written and oral
  • Good Interpersonal skills
  • Enthusiastic and committed about the role.
  • Flexible
  • Ability to diffuse difficult situations and deal with difficult members of the public.
  • Positive and confident disposition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom


Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)


Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom


Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Emma Salanki

[email protected]

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£13.26 an hour

Contract

Bank

Working pattern

Part-time

Reference number

U0051-26-0063

Job locations

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom


Supporting documents

Privacy notice

FCMS's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

58 327 £

Based on 6 offers with salary for Jobs in Blackpool

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