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Bank Portering Officer

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James Paget University Hospitals NHS Foundation Trust Bank Portering Officer

The closing date is 18 September 2026

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Job summary

To be a member of the Portering and Security team providing a customer focused service to patients, staff and visitors to the James Paget University Hospital. Experience of similar roles is desirable but not essential. Those who are willing to go above and beyond in contributing towards a safe and secure environment and assisting in the treatment of patients should feel at home in this role.

Main duties of the job

An opportunity to join the Portering and Security Department as a Portering and Security Officer has arisen.

As a Portering and Security Officer at the James Paget University Hospital, amongst other duties, you will work as part of a team charged with maintaining effective patient flow, and ensuring patient and staff safety across the site.

Armed with the capacity to defuse potentially violent situations, the ability to communicate effectively, and a passion for playing your part in the provision of the very best patient care, you will play a key role in the operational effort of the hospital.

This is a bank position and shift times will include nights and weekend working. The department is looking for reliable, regularly available and keen individuals to boost and support our hard working team.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

177-CORP-8279203

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom


Job description

Job responsibilities

To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures. For a more detailed job description, please see attached

Job description

Job responsibilities

To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures. For a more detailed job description, please see attached

Person Specification

Education and Qualifications

Essential

  • Good Literacy skills

Desirable

  • Health & Safety Training
  • Manual Handling Training

Knowledge and Experience

Essential

  • Experience in working with a large Team
  • Experience of working with the general public

Desirable

  • Experience of working within an NHS environment

Skills and Knowledge

Essential

  • Ability to work as a team member and prioritise tasks
  • Good communication skills - to be able to interact effectively with the public and colleagues
  • Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public

Person Specification

Education and Qualifications

Essential

  • Good Literacy skills

Desirable

  • Health & Safety Training
  • Manual Handling Training

Knowledge and Experience

Essential

  • Experience in working with a large Team
  • Experience of working with the general public

Desirable

  • Experience of working within an NHS environment

Skills and Knowledge

Essential

  • Ability to work as a team member and prioritise tasks
  • Good communication skills - to be able to interact effectively with the public and colleagues
  • Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Portering, Security & Car Parks Manager

Lewis Taylor

[email protected]

01493452452

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

177-CORP-8279203

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom


Supporting documents

Privacy notice

James Paget University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

31 935 £

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