Performance Support Assistant
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East Cheshire NHS Trust Performance Support Assistant
The closing date is 28 September 2026
Job summary
*Subject to job matching*
An exciting opportunity has arisen for a Performance Support Assistant in the friendly and supportive admin team, within the Transfer of Care Hub.
We are looking for an individual who is an excellent communicator, is organised and confident using a variety of IT systems. The post holder will need a to Support the team with patient flow, supporting with the outcome of pathway 2 assessments, completing necessary computer systems to support the flow of patients through the discharge process in a timely manner and support with telephone enquiries.
Hours per week: 37.5 (full and part time hours available)
Main duties of the job
The successful candidate will provide essential support to a group of nurses, therapists, social workers and other professionals by communicating with a variety of services, both internally and outside agencies. They will be responsible for collecting, collating and reporting a variety of data to support the organisation.
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visitVisas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
About us
We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.
We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata (subject to job matching)
Contract
Permanent
Working pattern
Full-time
Reference number
209-A-26-8033372-B
Job locations
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpageCareers :: East Cheshire NHS Trustfor more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpageCareers :: East Cheshire NHS Trustfor more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- 5 GCSE's or equivalent, grade C or above. Must include English.
Desirable
- IT qualifications
Knowldge and Skills
Essential
- Computer literacy Awareness of current NHS Priorities and targets
- Good communicator - able to deal with people at all levels
- Ability to handle sensitive information without compromising confidentiality or trust
Experience
Essential
- Ability to work independently prioritising workload in a fast-paced environment.
- Experience of working with confidential information and understanding of data protection principles
- Experience using clinical or administrative IT systems
Desirable
- Previous experience in an administrative team
Other
Essential
- Proven ability to communicate effectively with multidisciplinary teams
- Ability to identify issues and escalate appropriately
- Caring and understanding
- Able to demonstrate compassion and empathy
- Reliable
- Flexible approach to working
- Excellent interpersonal skills
Other Role Requirements
Essential
- Please refer to the job description and person specification for further details regarding the role requirements
Qualifications
Essential
- 5 GCSE's or equivalent, grade C or above. Must include English.
Desirable
- IT qualifications
Knowldge and Skills
Essential
- Computer literacy Awareness of current NHS Priorities and targets
- Good communicator - able to deal with people at all levels
- Ability to handle sensitive information without compromising confidentiality or trust
Experience
Essential
- Ability to work independently prioritising workload in a fast-paced environment.
- Experience of working with confidential information and understanding of data protection principles
- Experience using clinical or administrative IT systems
Desirable
- Previous experience in an administrative team
Other
Essential
- Proven ability to communicate effectively with multidisciplinary teams
- Ability to identify issues and escalate appropriately
- Caring and understanding
- Able to demonstrate compassion and empathy
- Reliable
- Flexible approach to working
- Excellent interpersonal skills
Other Role Requirements
Essential
- Please refer to the job description and person specification for further details regarding the role requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Cheshire NHS Trust
Address
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Employer's website
https://www.eastcheshire.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Cheshire NHS Trust
Address
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Employer's website
https://www.eastcheshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
TOCH Team Leader
Sharna Longden
01625661459
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata (subject to job matching)
Contract
Permanent
Working pattern
Full-time
Reference number
209-A-26-8033372-B
Job locations
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Supporting documents
Privacy notice
East Cheshire NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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