Day Crisis Worker
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Cardiff and Vale University Health Board Day Crisis Worker
The closing date is 20 September 2026
Job summary
Make a Difference When It Matters Most An exciting opportunity has arisen for a compassionate and motivated Crisis Worker to join Ynys Saff Sexual Assault Referral Centre (SARC). As a regional NHS service for South East Wales, we play a vital role in supporting individuals who have experienced sexual violence and abuse, helping them access the care and assistance they need.
This is a unique opportunity to play a pivotal role in someone's journey towards safety, recovery, and empowerment. As a Crisis Worker, you will be one of the first professionals that clients encounter following a traumatic experience, offering immediate emotional support, practical guidance, advocacy, and reassurance during some of the most difficult moments of their lives.
Working as part of a highly skilled multidisciplinary team, you will support adults, young people, and families who have experienced sexual violence and abuse. You will guide individuals through the forensic medical process and provide information, support, and advice to those who wish to self-refer to the SARC, ensuring they feel heard, respected, and empowered to make informed choices. Why Join Us?This is more than a job. It is an opportunity to make a genuine and lasting impact on the lives of vulnerable individuals in your community.
Main duties of the job
As a Crisis Worker, you will:
- Provide immediate emotional and practical support to individuals accessing the SARC.
- Ensure clients understand their options and can make informed decisions about their care and next steps.
- Coordinate referrals and provide access to specialist support services.
- Advocate for clients and help them navigate the process.
- Maintain accurate records and contribute to safeguarding processes.
- Participate in a rota that provides responsive support to people when they need it most 24 hours of the day 365 days of the year
- Have excellent communication skills with our partner agencies
- Be able to complete a full forensic clean of the area to standards which meet ISO 15189 Forensic Accreditation Standards
We are looking for individuals who are:
- Empathetic, non-judgemental, and committed to supporting survivors of sexual violence.
- Skilled communicators with the ability to build trust and rapport.
- Able to remain calm and professional in emotionally challenging situations.
- Passionate about delivering person-centred, trauma-informed care.
- Comfortable working independently while contributing to a collaborative team.
Whether you have experience in crisis intervention, advocacy, safeguarding, social care, victim support, mental health services, or a related field, we would love to hear from you.
Every contact matters. Every conversation can make a difference. Every survivor deserves to be heard.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,819 to £31,626 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
001-ACS241-0926
Job locations
Cardiff Royal Infirmary
Newport Road, Cardiff
cardiff
CF24 0SZ
United Kingdom
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Educated to NVQ level 4 or above
- Relevant experience in mental health setting, criminal justice system, domestic violence setting
Desirable
- Counselling skills
Special knowlege
Essential
- understand the role of SARC
- knowledge of safeguarding procedures
Desirable
- experience of working with victims of crime
Experience
Essential
- Experience of working with vulnerable adults or children
- Experience of working in a multi disciplinary team
- Experience of making decisions and taking appropriate action
Desirable
- Experience of working in a trauma setting
- experience of working with victims of crime
Skills
Essential
- Excellent interpersonal and communication skills
- Ability to work on own initiative
- Able to treat people with respect and dignity with an empathic and non judgemental manner
- Able to communicate with distressed service users and their supporters
- Able to use IT effectively
Personal Qualities
Essential
- Excellent interpersonal and communication skills
- Able to show compassion and empathy
- able to work in a confidential environement
Qualifications
Essential
- Educated to NVQ level 4 or above
- Relevant experience in mental health setting, criminal justice system, domestic violence setting
Desirable
- Counselling skills
Special knowlege
Essential
- understand the role of SARC
- knowledge of safeguarding procedures
Desirable
- experience of working with victims of crime
Experience
Essential
- Experience of working with vulnerable adults or children
- Experience of working in a multi disciplinary team
- Experience of making decisions and taking appropriate action
Desirable
- Experience of working in a trauma setting
- experience of working with victims of crime
Skills
Essential
- Excellent interpersonal and communication skills
- Ability to work on own initiative
- Able to treat people with respect and dignity with an empathic and non judgemental manner
- Able to communicate with distressed service users and their supporters
- Able to use IT effectively
Personal Qualities
Essential
- Excellent interpersonal and communication skills
- Able to show compassion and empathy
- able to work in a confidential environement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cardiff and Vale University Health Board
Address
Cardiff Royal Infirmary
Newport Road, Cardiff
cardiff
CF24 0SZ
United Kingdom
Employer's website
https://cavuhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Cardiff and Vale University Health Board
Address
Cardiff Royal Infirmary
Newport Road, Cardiff
cardiff
CF24 0SZ
United Kingdom
Employer's website
https://cavuhb.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
SARC Manager
Tracey Cooper SARC Manager
02920335795
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,819 to £31,626 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
001-ACS241-0926
Job locations
Cardiff Royal Infirmary
Newport Road, Cardiff
cardiff
CF24 0SZ
United Kingdom
Supporting documents
Privacy notice
Cardiff and Vale University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsQualified Teacher for Deaf Children and Young People
Speech and Language Therapist
Consultant Histopathologist
Clinical Research Fellow in the Clinical Research Facility
Consultant Cardiologist with an interest in Interventional Cardiology
Management Accountant
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Cardiff often pay around 51 195 £ (median of 487 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.