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Administrator

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Hull University Teaching Hospitals NHS Trust Administrator

The closing date is 24 September 2026

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Job summary

Band 2 Administrator

Castle Hill Hospital, HullFull Time Position Available

Have you ever thought about working for the NHS?

Behind every appointment, every clinic, every patient seen - there is someone who made it happen.

Our Administrators are the unseen heroes of patient care. The reassuring voice on the phone. The organised mind behind the clinic list. The calm presence supporting patients in what can often be their most worrying moments. Without them, patients don't get seen. Services don't run. Care doesn't flow.

We are recruiting Administrators to join our teams across Hull Royal Infirmary and Castle Hill Hospital. You don't need previous NHS experience - we can teach you the systems. What we can't teach is compassion, professionalism and the ability to care about getting things right for patients. That's what we're looking for.

Main duties of the job

What you'll bring:

  • A caring and compassionate approach
  • Confidence communicating with patients and the public
  • Good organisational skills and attention to detail
  • Basic IT skills (typing, email, data entry, use of computer systems)
  • The ability to work as part of a close-knit team
  • Calmness in a sometimes fast-paced environment

What you'll gain:

  • The chance to make a real difference every single day
  • Full and part-time opportunities with flexible working options
  • One of the best pension schemes available
  • Generous annual leave entitlement - because you work hard and deserve proper time off
  • Structured training and ongoing support
  • Genuine career progression - many of our senior leaders began in administrative roles

Patient care is at the heart of everything we do, and our administrative teams are central to making that care possible. If you are organised, compassionate, and want a role where your work truly matters, we would love to hear from you.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-26-8132440-A

Job locations

Queens Centre for Oncology and Hematology Castle Hill Hospital

Castle Hill Hospital Castle Road

Cottingham

HU16 5JQ

United Kingdom


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification

Application Completion

Essential

  • ALL sections of application form FULLY completed

Education/ Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language.
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Knowledge, Training & Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and other

Essential

  • Professionalism
  • Caring
  • Honest
  • Accountable
  • Responsible Attitude

Other Requirements

Essential

  • Interested in personal development.
  • Flexible approach to hours and conditions

Desirable

  • Wiliness to travel to other trust sites

Person Specification

Application Completion

Essential

  • ALL sections of application form FULLY completed

Education/ Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language.
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Knowledge, Training & Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and other

Essential

  • Professionalism
  • Caring
  • Honest
  • Accountable
  • Responsible Attitude

Other Requirements

Essential

  • Interested in personal development.
  • Flexible approach to hours and conditions

Desirable

  • Wiliness to travel to other trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Queens Centre for Oncology and Hematology Castle Hill Hospital

Castle Hill Hospital Castle Road

Cottingham

HU16 5JQ

United Kingdom


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Queens Centre for Oncology and Hematology Castle Hill Hospital

Castle Hill Hospital Castle Road

Cottingham

HU16 5JQ

United Kingdom


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hub 8 Manager

Louise Wilkinson

[email protected]

01482468469

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-26-8132440-A

Job locations

Queens Centre for Oncology and Hematology Castle Hill Hospital

Castle Hill Hospital Castle Road

Cottingham

HU16 5JQ

United Kingdom


Supporting documents

Privacy notice

Hull University Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

42 078 £

Based on 22 150 offers with salary for this country

Full salary breakdown

Hull University Teaching Hospitals NHS Trust Cottingham

Hub Manager

Salary not specified
Cottingham

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