HCA
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Cwm Garw Practice HCA
The closing date is 30 September 2026
Job summary
The Healthcare Assistant (HCA) will work as part of the primary care team to support the delivery of high-quality, patient-centred care. The post holder will carry out delegated clinical and non-clinical duties to support clinicians, contribute to chronic disease management, health promotion, and ensure safe, effective care in line with NHS Wales policies and practice protocols.
Main duties of the job
- Undertake clinical tasks as delegated and supervised by a registered nurse or GP, in accordance with training and competency.
- Carry out routine patient observations, including:
- Blood pressure monitoring
- Height, weight, BMI calculations
- Pulse and temperature measurements
- Perform phlebotomy
- ECGs (where trained and competent).
- immunisation and IM injections (B12 etc)
- Support chronic disease management clinics (e.g. diabetes, COPD, asthma) as appropriate.
- Carry out NHS Health Checks and health promotion activities within scope of practice.
- Prepare patients for examinations and procedures, ensuring dignity and confidentiality at all times.
- Clean, prepare, and maintain clinical equipment in accordance with infection prevention and control standards.
About us
Cwm Garw Practice is a well-established dispensing GP practice serving a rural and semi-rural population in Wales. We provide comprehensive General Medical Services (GMS) and pride ourselves on delivering high-quality, patient-centred care within NHS Wales.
As a dispensing practice, we offer an integrated service to our patients, supported by an experienced and efficient dispensary team. We work closely with our local Primary Care Cluster, community services and secondary care colleagues.
Our multidisciplinary team includes GPs, practice nurses, pharmacists, HCAs, care coordinators, dispensary staff and a strong administrative and management team. We actively promote staff wellbeing, professional development and sustainable working practices.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 an hour 15 hours per week.
Contract
Permanent
Working pattern
Part-time
Reference number
A4265-26-0001
Job locations
Victoria Street
Pontycymer
Bridgend
CF32 8NN
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
- Undertake clinical tasks as delegated and supervised by a registered nurse or GP, in accordance with training and competency.
- Carry out routine patient observations, including:
- Blood pressure monitoring
- Height, weight, BMI calculations
- Pulse and temperature measurements
- Perform phlebotomy
- ECGs (where trained and competent).
- immunisation and IM injections (B12 etc)
- Support chronic disease management clinics (e.g. diabetes, COPD, asthma) as appropriate.
- Carry out NHS Health Checks and health promotion activities within scope of practice.
- Prepare patients for examinations and procedures, ensuring dignity and confidentiality at all times.
- Clean, prepare, and maintain clinical equipment in accordance with infection prevention and control standards.
Patient Care and Support
- Provide a caring, professional, and compassionate approach to all patients.
- Assist patients with mobility or personal needs where appropriate.
- Act as a chaperone during examinations when required.
- Respond appropriately to patient queries and escalate concerns to clinical staff as necessary.
Administrative and Practice Support
- Accurately record clinical information in patient records using the clinical system.
- Support stock control, ordering, and maintenance of clinical supplies.
- Assist with recalls, audits, and quality improvement activities.
- Contribute to the smooth day-to-day running of the practice.
Governance, Safety, and Professional Practice
- Work within professional boundaries and adhere to practice policies, NHS Wales guidelines, and relevant legislation.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Participate in mandatory training, appraisals, and ongoing professional development.
- Actively contribute to infection prevention and control and health and safety procedures.
- Report incidents, near misses, or safeguarding concerns in line with practice policy.
Job responsibilities
Clinical Responsibilities
- Undertake clinical tasks as delegated and supervised by a registered nurse or GP, in accordance with training and competency.
- Carry out routine patient observations, including:
- Blood pressure monitoring
- Height, weight, BMI calculations
- Pulse and temperature measurements
- Perform phlebotomy
- ECGs (where trained and competent).
- immunisation and IM injections (B12 etc)
- Support chronic disease management clinics (e.g. diabetes, COPD, asthma) as appropriate.
- Carry out NHS Health Checks and health promotion activities within scope of practice.
- Prepare patients for examinations and procedures, ensuring dignity and confidentiality at all times.
- Clean, prepare, and maintain clinical equipment in accordance with infection prevention and control standards.
Patient Care and Support
- Provide a caring, professional, and compassionate approach to all patients.
- Assist patients with mobility or personal needs where appropriate.
- Act as a chaperone during examinations when required.
- Respond appropriately to patient queries and escalate concerns to clinical staff as necessary.
Administrative and Practice Support
- Accurately record clinical information in patient records using the clinical system.
- Support stock control, ordering, and maintenance of clinical supplies.
- Assist with recalls, audits, and quality improvement activities.
- Contribute to the smooth day-to-day running of the practice.
Governance, Safety, and Professional Practice
- Work within professional boundaries and adhere to practice policies, NHS Wales guidelines, and relevant legislation.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Participate in mandatory training, appraisals, and ongoing professional development.
- Actively contribute to infection prevention and control and health and safety procedures.
- Report incidents, near misses, or safeguarding concerns in line with practice policy.
Person Specification
Qualifications
Essential
- NVQ Level 2 or 3 in Healthcare Support or equivalent experience.
- Phlebotomy
- Previous experience working in a healthcare or primary care setting.
- Competent in basic clinical observations.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- IT skills and accurate record-keeping.
- Understanding of patient confidentiality and professional boundaries.
Desirable
- ECG competency.
- Immunisation and IM injection trained
- Welsh language skills (spoken or willingness to learn).
- Experience supporting long-term condition management.
Qualifications
Essential
- NVQ Level 2 or 3 in Healthcare Support or equivalent experience.
- Phlebotomy
- Previous experience working in a healthcare or primary care setting.
- Competent in basic clinical observations.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- IT skills and accurate record-keeping.
- Understanding of patient confidentiality and professional boundaries.
Desirable
- ECG competency.
- Immunisation and IM injection trained
- Welsh language skills (spoken or willingness to learn).
- Experience supporting long-term condition management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cwm Garw Practice
Address
Victoria Street
Pontycymer
Bridgend
CF32 8NN
United Kingdom
Employer's website
http://www.cwmgarwpractice.wales.nhs.uk (Opens in a new tab)
Employer details
Employer name
Cwm Garw Practice
Address
Victoria Street
Pontycymer
Bridgend
CF32 8NN
United Kingdom
Employer's website
http://www.cwmgarwpractice.wales.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Mark Williams
03033031029
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 an hour 15 hours per week.
Contract
Permanent
Working pattern
Part-time
Reference number
A4265-26-0001
Job locations
Victoria Street
Pontycymer
Bridgend
CF32 8NN
United Kingdom
Privacy notice
Cwm Garw Practice's privacy notice (opens in a new tab)
Support links
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